Luther Brookdale Chrysler Jeep Dodge RAM - Service Center
Brooklyn Park, MN
424 Reviews of Luther Brookdale Chrysler Jeep Dodge RAM - Service Center
Great service with a SMILE!! I was greeted with a BIG SMILE by Steve and was told upfront what the cost would be and approximate time it would take and he was exactly right. He wa I was greeted with a BIG SMILE by Steve and was told upfront what the cost would be and approximate time it would take and he was exactly right. He was friendly and you knew he enjoyed his job!!! I was also greeted with a SMILE by Mikaila when it was time to pay. She makes GREAT popcorn to!! Everyone was pleasant. More
Will Come Back! Courteous , friendly employees. Brandon got me in quickly for an appointment and updated me throughout. Explained service of vehicle in layman's term Courteous , friendly employees. Brandon got me in quickly for an appointment and updated me throughout. Explained service of vehicle in layman's term & answered all my questions. Thank you Brandon Judge! More
quick and easy Dropped my Jeep off for service and tire repair. The service was done in no time. The waiting area had snakes and up to date reading materials, whic Dropped my Jeep off for service and tire repair. The service was done in no time. The waiting area had snakes and up to date reading materials, which help pass the short wait time. More
Great Nate was the first to respond to my presence, friendly, pleasant to myself and my spouse. Notified me that I was due for a tire rotation,, they were a Nate was the first to respond to my presence, friendly, pleasant to myself and my spouse. Notified me that I was due for a tire rotation,, they were able to add it to my visit. All the staff was professional and kind. More
Check Engine Light The check engine light came on in my Jeep. Dropped it off the the next day, didn't have an appointment. They still had it fixed by lunchtime. Turned o The check engine light came on in my Jeep. Dropped it off the the next day, didn't have an appointment. They still had it fixed by lunchtime. Turned out to be a bad thermostat. Thanks. More
TWO TIRES AND OIL CHANGE Nate made sure, 3-4 times, exactly what I wanted regarding my tires as to which two I wanted changed and where I wanted them placed on my van making Nate made sure, 3-4 times, exactly what I wanted regarding my tires as to which two I wanted changed and where I wanted them placed on my van making sure I and the mechanic were clear since I was a little foggy on what I was telling him being 730 in the morning. Thanks Nate and Jen. More
Pleasant experience Easy to get to,friendly help.had no problems with anything. Returned my vehicle as clean as I left it. I have absolutely no complaints about any of my Easy to get to,friendly help.had no problems with anything. Returned my vehicle as clean as I left it. I have absolutely no complaints about any of my experiences whenever I go there! More
Jeep EGR Recall My appointment was for an EGR valve recall under warranty. The staff decided to shift me over to the express lane to get the reprogramming done faster My appointment was for an EGR valve recall under warranty. The staff decided to shift me over to the express lane to get the reprogramming done faster. I was in and out in just over an hour, while I read the paper in the nice ccustomer waiting area More
Routine, Not So Much Went in for a routine oil change and found issues with the entertainment system. Steve Mackey did a great job to ensure everything was good to go. Went in for a routine oil change and found issues with the entertainment system. Steve Mackey did a great job to ensure everything was good to go. More
AWESOME SERVICE!!! Dave and all the service crew were so friendly and wonderful! Dave stayed in constant communication with me on the status of my Jeep. I really appreci Dave and all the service crew were so friendly and wonderful! Dave stayed in constant communication with me on the status of my Jeep. I really appreciated his efforts in making sure my experience was great! More