Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Pleasant and Comfortable service Nate was professional, friendly, and updated me on progress. I appreciate the Jeep Wave program's benefits. Luther Brookdale has proven to be a posi Nate was professional, friendly, and updated me on progress. I appreciate the Jeep Wave program's benefits. Luther Brookdale has proven to be a positive service experience More

Brian took EXCELLENT care of us! Thank you for all that you do for your customers!! You needed my SUV for a couple days for the repair and left me with NO inconvenience. You exceeded Thank you for all that you do for your customers!! You needed my SUV for a couple days for the repair and left me with NO inconvenience. You exceeded all of our expectations! That is why we continue to come back time & time again for service repair needs and new automobile purchases!! Thank you Brian!! More

Notice from Insurance Co. Told about a problem in fuel system. Quickly found and corrected!!!The service was great and quick. The advisor was very polite and helpful. thank you Told about a problem in fuel system. Quickly found and corrected!!!The service was great and quick. The advisor was very polite and helpful. thank you!! More

oil change and tire rotation scheduled appointment and in spite of cold weather and snow everything was right on schedule. In and out in 45 minutes . was a very favorable expirien scheduled appointment and in spite of cold weather and snow everything was right on schedule. In and out in 45 minutes . was a very favorable expirience More

Excellent customer service I have never had a problem when needing service, which is not often with my 2012 Chrysler 300 SRT8. Rarely have had an issue that couldn't be address I have never had a problem when needing service, which is not often with my 2012 Chrysler 300 SRT8. Rarely have had an issue that couldn't be addressed the same day. If it's going to be more than an hour, they are always willing to give me a ride home. More

They got me in and out in less then a half hour It was great they got me in and out in less then a half hour service writer was very good they changed my oil and put my locking lug nut on for me gre It was great they got me in and out in less then a half hour service writer was very good they changed my oil and put my locking lug nut on for me great job thanks More

Great service in solving my problem But I have one question Of all the cars I have owned why did my cooling system fail on a car that is 4 years old I feel that this failure is an original defect and I should Of all the cars I have owned why did my cooling system fail on a car that is 4 years old I feel that this failure is an original defect and I should not have to pay for it I would like an answer More

Had to put whole new engine in my Ram 1500 Brandon was good to work with and communicated to me clearly and helped make a very expensive fix a little less painful. He kept his word to me and ma Brandon was good to work with and communicated to me clearly and helped make a very expensive fix a little less painful. He kept his word to me and made good on promises. More

Oil Leak Dealership got me in and out in a matter of 48 hours. Had a tow truck pick up my vehicle, a rental ready, and I received a call within a day. Nicole a Dealership got me in and out in a matter of 48 hours. Had a tow truck pick up my vehicle, a rental ready, and I received a call within a day. Nicole at the shop was extremely friendly and easy to work with! More

Great service for first oil change on new vehicle Service personal great job! Victor was a pleasure to work with! Disappointed in your warranty department- had paint chipping on wheels -brand new veh Service personal great job! Victor was a pleasure to work with! Disappointed in your warranty department- had paint chipping on wheels -brand new vehicle couple hundred miles! talk to your dept head a few times-dissapointed that person wouldn't call me back on what was going on? Last I heard he was going to talk to district rep? Never heard back-please don't make you customers beg for a answer! That is not a good reflection of your dealership. Your dealership does some good things- but the last communication with warranty was not good! Sorry that is the part I remember most! Even Chrysler-no response-please work on improving this area!!! You guys are better then this. More