Luther Brookdale Chrysler Jeep Dodge RAM - Service Center
Brooklyn Park, MN
424 Reviews of Luther Brookdale Chrysler Jeep Dodge RAM - Service Center
Quick and easy I brought my 2016 Jeep Patriot in for service and they did a great job. It only took a few hours to replace my CV Axis and when they were done they re I brought my 2016 Jeep Patriot in for service and they did a great job. It only took a few hours to replace my CV Axis and when they were done they returned my car cleaned and everything. Everyone there was very friendly and accommodating. More
New battery. I woke up to a dead battery. I called your service dept. and was told you would work me in but closing at 3:30 for Christmas. If you hadn't worked me I woke up to a dead battery. I called your service dept. and was told you would work me in but closing at 3:30 for Christmas. If you hadn't worked me in I would have been stuck in my house until Tuesday, Dec. 26. I am so grateful. Your politeness and professionalism never disappoint me. I can't remember who took my original call but he was wonderful. More
It was Great Nicole was so on top of everything. She was so friendly and nice. I knew I was in good hands. Brandon was also so kind. He got me set up with an a Nicole was so on top of everything. She was so friendly and nice. I knew I was in good hands. Brandon was also so kind. He got me set up with an appt. for the recall on my car. he was very understanding. Thank you Luther Brookdale, Timothy Frye p.s. looking forward to seeing you on my next appt. Saturday 12/30/17 for recall work:) More
Customer Service Alive an workin'! I have had very good service each time I go into any part of this dealership. Since buying my vehicle it has been serviced in such a way that I feel I have had very good service each time I go into any part of this dealership. Since buying my vehicle it has been serviced in such a way that I feel as important as the vehicle itself. Employees are friendly, efficient and on the spot. Work is always explained to me, what was done and what needs and should be done. There is no pressure to 'sell up' services and I like being in control - can't blame anyone but myself if something is not done immediately. Over all I am satisfied with the service, the people, the end result and most of all my vehicle. More
Fast and Friendly! The employees at Luther Brookdale Crysler Jeep and Dodge are always helpful, from scheduling the appointment to completing the service. They are very The employees at Luther Brookdale Crysler Jeep and Dodge are always helpful, from scheduling the appointment to completing the service. They are very efficient and have a warm, welcoming area to wait while the work is being done. Wouldn't go anywhere else! More
Misc recall work Everything went as planned. DONE when promised. Service writer was great (Dave?) it was all simple and painless. I only wish could provide provide lo Everything went as planned. DONE when promised. Service writer was great (Dave?) it was all simple and painless. I only wish could provide provide loaner vehicles, so I could schedule easier for all day jobs without finding extra transportation. More
Service Interval Work and Recalls Dave Carson was great! Work was completed and when done there was no 'laundry list' of recommended but possibly questionable repairs as I have experie Dave Carson was great! Work was completed and when done there was no 'laundry list' of recommended but possibly questionable repairs as I have experienced elsewhere. Even got me in for a second recall that was on the books, but not in my original appointment. Just a clear and fair evaluation of my tire condition for future reference. If a customer is treated fairly they will come back. Thanks to Dave, I will More
Great work Service people could not have been any nicer. The work was done before they said it would be. I love this dealership and its employees! Service people could not have been any nicer. The work was done before they said it would be. I love this dealership and its employees! More
Rock solid service as usual No fluff and little wait time. Straight to the point and very efficient. Thought I would be in for a bit of wait pre-holidays but that didn't happen No fluff and little wait time. Straight to the point and very efficient. Thought I would be in for a bit of wait pre-holidays but that didn't happen. More
Stale smoke Over all the service has improved a lot., The only issue is this is the second time I have gotten in to my jeep and it has the odor of stale cigarette Over all the service has improved a lot., The only issue is this is the second time I have gotten in to my jeep and it has the odor of stale cigarette smoke, I don't smoke so I can only assume that the tech or some else that drove it to the service area or from the service area does. More