Luther Brookdale Chrysler Jeep Dodge RAM - Service Center

Brought my truck in for service, received so much more! First, Bobby helped me with some routine maintenance, then contacted by Bryan in sales in regards to my Ram and a potential trade. In the end, upgrade First, Bobby helped me with some routine maintenance, then contacted by Bryan in sales in regards to my Ram and a potential trade. In the end, upgraded to a 2017 Ram with lower payments and better equipment! Highly recommend. More

Check Engine I had a check engine light come on for my 2016 wrangler. The service rep I spoke with, Bobby, helped me understand everything about what was going dow I had a check engine light come on for my 2016 wrangler. The service rep I spoke with, Bobby, helped me understand everything about what was going down and how to proceed. I had a wonderful experience here and will be bringing my car(s) in here for any service I need. Thanks for the awesome customer service. Highly recommend this dealer for anyone's needs. More

Great service start to finish Service was fantastic as usual, and the representative I worked with, Nathannial, was solid and top notch. He made sure I was aware and educated on se Service was fantastic as usual, and the representative I worked with, Nathannial, was solid and top notch. He made sure I was aware and educated on services recommended, but there was no pressure to do additional services. As someone that works in a heavily customer service leaning industry, I can recognize someone that doesn't just pay lip service to giving good customer care, and I can easily see this gentleman holds customer service sacred. I would certainly like for him to be recognized for his outstanding work. Vern Larkin DOS 12/23/17 More

Stopped for a quick oil change Without having an appointment I stopped for a quick oil change at Luther Brookdale Chrysler Jeep Dodge and they took good care of me. They beat their Without having an appointment I stopped for a quick oil change at Luther Brookdale Chrysler Jeep Dodge and they took good care of me. They beat their time estimate and were polite and professional. (AMH) More

Above and beyoind I had brought my jeep in for service and when leaving asked about the cost of a replacement key fob as I needed a replacement t but due to cost had po I had brought my jeep in for service and when leaving asked about the cost of a replacement key fob as I needed a replacement t but due to cost had postponed it. Dave started to look it up but went the extra mile and research that My warranty had covered a replacement. He could of easily just quotes me to cost and went along his way but he went the extra mile for me! That's putting the customers best interest first! More

This time Nicole and Brian Hartman were professional. I went for car oil change, Nicole did the all paper work with respect and professionally. She gave me all information about the time and other things I went for car oil change, Nicole did the all paper work with respect and professionally. She gave me all information about the time and other things. Brian Hartman recognized me and said hello, hi , he was busy though. I love their customer service with a smile. Whatever they did was extra ordinary. More

Service As usual, Brandon took excellent care of me with my service needs. I had a check engine light re-occur after having it fixed a few weeks ago. Brandon As usual, Brandon took excellent care of me with my service needs. I had a check engine light re-occur after having it fixed a few weeks ago. Brandon put my vehicle back with the same technician who diagnosed and solved the problem. More

Oil change The service tech at check in was fantastic! I had called the day before to make an appointment through the call center. The person I spoke with didn't The service tech at check in was fantastic! I had called the day before to make an appointment through the call center. The person I spoke with didn't complete the appointment so when I arrived at my appointed time, there was no reservation. The lady who was checking me in, went out of her way to get me in and taken care of. More

2008 Grand Cherokee repairs Brian in service did a great job. He described all of the details on the issues with our Grand Cherokee. The Max care warranty covered all of the rep Brian in service did a great job. He described all of the details on the issues with our Grand Cherokee. The Max care warranty covered all of the repairs, less the deductible. I would not hesitate bringing my trucks to him. More

Oil change. Took less than an hour and they washed it too. Also, the oil change was free as I got 4 free changes when I leased it. Took less than an hour and they washed it too. Also, the oil change was free as I got 4 free changes when I leased it. More