Luther Brookdale Chrysler Jeep Dodge RAM

Sean and his technicians did everything they could to Sean and his technicians did everything they could to make sure that my car was completely inspected, serviced, and repaired at the highest quality Sean and his technicians did everything they could to make sure that my car was completely inspected, serviced, and repaired at the highest quality of work possible. Sean, also, gave a very complete explanation of why the work was needed and was very friendly and helpful. Excellent service! More

It was very nice working with Jeff our salesman. However very disappointed with Sam not having a decent car to use while our new town and country is being serviced. There is no car I hate more than a Chevy very disappointed with Sam not having a decent car to use while our new town and country is being serviced. There is no car I hate more than a Chevy HHr, and for a family or 6 this simply does not work. More

I had great service! David was very patient with me. My lease was up on my Pacifica and I was very sad to know that Chrysler does not make them any more. David talked to me about my options, buy-out, anot lease was up on my Pacifica and I was very sad to know that Chrysler does not make them any more. David talked to me about my options, buy-out, another lease or purchasing. I drove the Jouney and than drove a Grand Caravan. I really liked the Journey. David knew what I wanted for a payment and got it for me! I couldn't be happier! I had great all around service. From Scott, to David, to Tim (finance), it was a great experience! I LOVE my Journey! Thank you! More

Great service- exceedingly quick, explained everything, and got me in on REALLY short notice. I have been coming here since I bought the car and have had all of my services done there. They ask questions t and got me in on REALLY short notice. I have been coming here since I bought the car and have had all of my services done there. They ask questions to try and figure out if there are any issues and I will be going back for my next car as well! I would highly recomend these guys for any vehichle issue. More

We purchased a new car. Jeff Chalin was very friendly, knowledgeable, and thorough from the test drive on late Friday afternoon until we drove away the next day. The dealership had the model we couldn't l knowledgeable, and thorough from the test drive on late Friday afternoon until we drove away the next day. The dealership had the model we couldn't locate elsewhere (due to their volume, they had greater access to stock from the mfr). The price was very attractive, with a no-haggle approach. The financing was competitive, and they offered the top amount on my trade-in that had been offered elsewhere as well. More

I brought my minivan in for repair they said it was fixed we did not even get out of the sevice area and the problem was still there. They ordered the new part after already charging me almost 200.00 the ne we did not even get out of the sevice area and the problem was still there. They ordered the new part after already charging me almost 200.00 the new or should I say used part came in and the van died outside the dealership. They reorder the part and said they sent it out next day air. For a week told me that fed-x had lost it. They quoted the part and labor would not run over 500.00 when I went to pick it up the bill was 600 dollars so it cost me 800.00 and took them two weeks to fix. That is the last time I will ever do buisness with them!!! More

I was very impressed with Ben's ability to work with me and my financial situation. He helped into a vehicle that was affordable yet still able to negotiate a fair rate based upon my credit history. Most and my financial situation. He helped into a vehicle that was affordable yet still able to negotiate a fair rate based upon my credit history. Most dealerships take one look at a less than perfect credit score and quote extravagantly high rates and almost refuse to work with you. Ben went the extra step in verifying everything at each step of the process instead of rushing through. I would definitely recommend friends and family members to Ben again for new or used car purchases. More

I have been going to this dealership for 10 years and I have never been so disappointed in my life. This is the final visit, I will be heading to the Coon Rapids dealership. They said they had fixed and is have never been so disappointed in my life. This is the final visit, I will be heading to the Coon Rapids dealership. They said they had fixed and isue with my truck, but they had not took it back in and they wanted to charge me for more work!?! If you never fixed the issue, how could you charge me the second time around? I paid for the first visit, I shouldn't have to pay for the second. Spoke with the Service Manager and he was not so nice, these folks definitely need some customer service classes!!! More

Greg and Tim did an excellent job from start to finish. Very professional and on time. Greg took care of any small issues even after the sale. I referred a co-worker of mine to Greg and he purchased a Jeep Very professional and on time. Greg took care of any small issues even after the sale. I referred a co-worker of mine to Greg and he purchased a Jeep one week later. I will continue to refer friends, family, and co-workers to Brookdale Chrysler to see Greg. BTW, I also love my new Avenger Express. Nice ride. Good job, guys. -Tim More

Your employees are very friendly and you do great work, but my experience last Saturday, October 30, was not very good. I brought my car in for an oil change and at the suggestion by Blake, had my transmi but my experience last Saturday, October 30, was not very good. I brought my car in for an oil change and at the suggestion by Blake, had my transmission fluid and filter changed as well. I was told that this would take 1 1/2 hours. I ended up being there for 3. In that time, I was never kept apprised of what was happening. I had to go and ask myself what the status was on my car. Blake was very apologetic and sincere, but it didn't go very far in easing my frustration. More