Luther Brookdale Chrysler Jeep Dodge RAM
Brooklyn Park, MN
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Amazing Service! Jason, Sam and Al went above and beyond to help us feel 100% comfortable with the purchase of our new car. We will definitely return for our next vehicle and recommend your dealership to ou to help us feel 100% comfortable with the purchase of our new car. We will definitely return for our next vehicle and recommend your dealership to our friends and family. More
Replacing a key fob on a Jeep Grand Cherokee 2011 -- reprogramming / washing car done in 20 minutes, "paperwork" needed 80+ minutes. Service rep "forgot" that I was waiting for my car. It took me standi reprogramming / washing car done in 20 minutes, "paperwork" needed 80+ minutes. Service rep "forgot" that I was waiting for my car. It took me standing right in the car alley for a full 25 minutes to finally get helped. What used to be a simple task : go to a key store and duplicate a key, 5 $ in 5 minutes, now takes $263 and 120 minutes. Let's call this progress. Thank you Jeep! More
Great car buying experience! We were not pressured or rushed at any time. Chris explained all the features and made sure we were getting what we wanted (and making sure we weren't going to pay extra for rushed at any time. Chris explained all the features and made sure we were getting what we wanted (and making sure we weren't going to pay extra for features that we didn't want). Very happy with our new car and the service we received! More
After having terrible experiences with other dealerships, I decided to give Luther a go. I found a 2007 Hyundai Santa Fe that was traded in over Presidents weekend. They didn't have pictures posted, but wh I decided to give Luther a go. I found a 2007 Hyundai Santa Fe that was traded in over Presidents weekend. They didn't have pictures posted, but when I emailed, Chris Brown got right back to me and was extremely accommodating. I ended up driving out to test drive it and purchased the vehicle. There was an issue with scratches on the bumper and they agreed to paint it for a certain price should I not like the effect of the touch up paint. After I got the vehicle home, I took it to my mechanic and he found one issue that should be addressed and Chris took care of it without question..along with me requesting the bumper be painted instead of the touch up paint. They gave me a loaner while they painted the bumpers. There was also a hole in the tail light that I did not see when I test drove it because it was dark out. I picked up a new tail light (figured it was my mistake for not catching it when I test drove it) and asked if they could install it when they did the paint. I expected to pay at least something for that, but he did not charge me. There was a slight issue with the light install, but they actually came out and fixed it. I would have been fine if they would have just mailed me the part..but they went above and beyond to make it right. I have had no hesitation in recommending them to a friend of mine who is going to be looking for a vehicle and would highly recommend them to anyone in the market for a used vehicle. I want to personally thank Chris for his great service and honesty. I would definately buy from him again! Toni More
This was the best and easiest car buying experience ever! Benji Thornton was awesome to work with! Great personality, super funny, laid-back, no pressure sales, and...he's a good looking guy :-) I feel l Benji Thornton was awesome to work with! Great personality, super funny, laid-back, no pressure sales, and...he's a good looking guy :-) I feel like everything was upfront and there were no surprises. Benji took the time on his day off to answer my questions and make sure everything was complete. We texted info back and forth, which I LOVED! So much better than having to make a phone call, have to leave a message, then wait for a return call. I absolutely LOVE my new van! The finance guy, Keith, was awesome too. Great experience and everybody worked together to make it an efficient and smooth process. Very happy with everything! Would definitely buy from Benji and Luther again and recommend to others! More
We found a vehicle online and visited the dealership on a Sunday...mainly so we could look things over without pressure. After returning when the dealership was open, we worked with David and he was wonderf Sunday...mainly so we could look things over without pressure. After returning when the dealership was open, we worked with David and he was wonderful...no pressure whatsoever. He let us look the vehicle over and ask questions...never felt like a sales pitch but more of a friendly conversation. I would absolutely return and recommend to anyone wanting a no-pressure car buying experience. More
I was contacted immediately by Benji from a referral and his quickness in communication, his execution of a search and the friendliness and professionalism is a huge asset to your dealership. I have only bo his quickness in communication, his execution of a search and the friendliness and professionalism is a huge asset to your dealership. I have only bought one other car in my life and he walked me through each step communicating in the quickest way for my lifestyle. He made looking for a new vehicle a headache free 24 hours. His flexibility in my timing due to coming from out of town was something to be admired as he had a full morning schedule. Clearly Benji is in the right position for your company. His adaptability between me, my husband and the 2 other people he was dealing with is by the book customer service and much appreciated. I will not only recommend him to my Mpls friends but we will be back when it is time for our next vehicle purchase. (Lord, please don't make it that orange Jeep!!!!) More
Tim Conners and Benji were so nice to work with. Came in looking at possibly buying a new car and trading in my used fusion sport. Not thinking I would be able to get a new car I didn't have much for expect looking at possibly buying a new car and trading in my used fusion sport. Not thinking I would be able to get a new car I didn't have much for expectations. After working with everyone there and test driving a few vehicles I found one on the showroom floor. The Chrysler 200 S. Took it for a test drive and that was it. The application and credit process was easy and quick. Everyone was so on top of everything and it was as painless as it could get buying a new car. Financing was great at getting the numbers where they needed to be. Thank you Luther and sales guys for making it so easy. Will be sending anyone looking for a new / used car your way! More