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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
726 Reviews
Call Service Center (612) 326-3850

726 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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November 22, 2023

Quick, courteous and completely satisfied. The service is always very good, I appreciate the car wash and the free coffee. More

by wayne.kollath
Recommend Dealer
Yes
Employees Worked With
Casie he was Excellent!
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Wayne, I am glad to hear you enjoyed your recent visit to our service department. At Luther Brookdale Chevrolet I believe clean cars make happy customers and I am pleased to hear you appreciated your car wash! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Coming in for an appointment on a Saturday afternoon worked well for me. Little traffic, quiet waiting room. Zack was very personable and explained additional service I needed. The work was completed wi More

by bridget.godfrey7
Recommend Dealer
Yes
Employees Worked With
Zack
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Bridget, it is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Excelente servicio estuvieron siempre en contacto con migo para informarme de todo lo que pasaba y Carlos fue de mucha ayuda ya que habla español gracias a todos los que trabajaron en mi camioneta More

by Juan Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos O.
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

¡Gracias por dejarnos esta excelente evaluacion, Juan! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Clean, friendly, easy. I was very happy with my service. I am sad prices went up though. More

by KTJEPKES
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to leave a positive review. I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 22, 2023

Its been ok. Casey is great. Service could be better. However its been good. I appreciate the help from Casey he has been very helpful. More

by Kiddisrael29
Recommend Dealer
Yes
Employees Worked With
Casey
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Nov 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 21, 2023

Great service. Great employees. Good coffee. Easy to work with. No pressure sales. No cookies More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

CT, I am elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 21, 2023

They identified all recalls that needed to be performed and did them all. Very quick More

by blakehaas
Recommend Dealer
Yes
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 21, 2023

Friendly staff, very professional Done Done done done done done done done done done done done More

by evilj84
Recommend Dealer
Yes
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 20, 2023

The place is always clean, the people are always nice,that's why we always use this dealership. More

by dereyo111558
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Brady good guy
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November 20, 2023

I bought my car there 6 years ago and 90% of the time, if I need car service, I bring it back there. I like that the service advisors are long lasting employees and not different people all the time. The dea More

by lisapeterson20
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Muffy was my service advisor, Bill was my shuttle driver and Tom arranged a lift ride for me on Saturday morning.
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Nov 22, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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