Luther Brookdale Chevrolet Buick GMC - Service Center
Brooklyn Center, MN
724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center
My Suburban (6 mos old) had an issue that occurred ever so slightly. I brought it in not really expecting to resolve the issue due to its infrequent occurrence. Luther took the time to thoroughly test th so slightly. I brought it in not really expecting to resolve the issue due to its infrequent occurrence. Luther took the time to thoroughly test the vehicle and found the issue. They special ordered the part and "express" shipped it to them so that I could have my car back on the same day. More
Went in for oil change. Service was great and finished with in 1 Hour as promised. Also washed vehicle and cleaned and dried it good. Very Happy with the way I was treated. Also checked all fluids. with in 1 Hour as promised. Also washed vehicle and cleaned and dried it good. Very Happy with the way I was treated. Also checked all fluids. More
Took my daughter's car in for service. They diagnosed the problem, but because my appointment was late in the day, they kept the car overnight. I hitched a ride with the convenient shuttle ser diagnosed the problem, but because my appointment was late in the day, they kept the car overnight. I hitched a ride with the convenient shuttle service to my car. Picked the car up the next day with an explanation of what the problem was and they even fixed another problem that we "dealt" with, but didn't realize could be fixed. All covered under warranty so I left with my pocketbook in tact. Would recommend Luther for service. Thanks Luther! Geri W. More
Service, timeliness, price friendly, professional, Service, timeliness, price friendly, professional, cleanliness, reliable, knowledgable, accurate, quality of work, work was described and explain, fr Service, timeliness, price friendly, professional, cleanliness, reliable, knowledgable, accurate, quality of work, work was described and explain, free car wash, Jolene M. Linn, the service consultant, was exceptional and very customer oriented, More
No matter if I am buying a vehicle or bringing it in for No matter if I am buying a vehicle or bringing it in for service I always get friendly greetings along with quality workmanship. I would highly reco No matter if I am buying a vehicle or bringing it in for service I always get friendly greetings along with quality workmanship. I would highly recommend this dealership for all your vehicle needs. More
I had a problem with my diesel exhaust system and Dan and his crew took care of me,they ordered the part and installed it and Dan also I was able to get the warranty company to pay for it. thanks Dan for al his crew took care of me,they ordered the part and installed it and Dan also I was able to get the warranty company to pay for it. thanks Dan for all your helpI will definitely let people know about this dealership. More
I had a service airbag light that came on so I call the dealership and made a appointment to have it looked at the problem and was told that the sensor 16.712 n needed to be replaced and the cost $265.00 s dealership and made a appointment to have it looked at the problem and was told that the sensor 16.712 n needed to be replaced and the cost $265.00 so I had it replaced when I returned home I checked on line for the part and the price of the sensor was $56.00 it seems to me that I was over charged. On top of the cost for the part, labor was $179.95 More
I was told when in for an oil change 3,000 miles ago I had two imminent failures on my vehicle. The intake gasket and water pump needed to be replaced right away for a cost of about $1,000. The intake gas had two imminent failures on my vehicle. The intake gasket and water pump needed to be replaced right away for a cost of about $1,000. The intake gasket had just been replaced by Luther 24,000 miles ago at a cost of over $800. I had the vehicle inspected by 2 independent certified mechanics. The intake leak was very small and needed to be addressed within the next few thousand miles(not immediately) and there was nothing wrong with the water pump. I told Luther about this and they did offer to reduce the price on the work. I had the vehicle in for the intake work at Luther. They also looked at the water pump again and did not find anything wrong this time. The vehicle was not ready when promised and I had to wait for the wash when picking it up. This is the second time immediate major repairs were recommended by them that were not an immediate need or even necessary. Make sure you get a second opionion on any repairs they recommend. More
Thank you for the quick service and the information the oil change tire rotation deal. Looking forward to more great service from this dealer. Casie Tulenchik you are the best. Terita oil change tire rotation deal. Looking forward to more great service from this dealer. Casie Tulenchik you are the best. Terita More