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Luther Brookdale Chevrolet Buick GMC - Service Center
Brooklyn Center, MN
724 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center
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Verified Customer
August 23, 2023
Scheduled recall work, showed up for appointment, find out 2 hours later parts aren’t in. Took a half day off from work to have nothing done. Had to reschedule. Call center was not real informed and didn’ out 2 hours later parts aren’t in. Took a half day off from work to have nothing done. Had to reschedule. Call center was not real informed and didn’t offer options while car was in for service. I did have 2 excellent service reps in Joe and Zach who were extremely helpful. At the end of the day it’s still a failure to have to come back for service that should have been done the first time. More
by Buckeyes719
Employees Worked With
None in sales
August 23, 2023
My service agent was very patient and healthy and he went beyond and above to find out what was going on with my car and I really appreciate it and I will be my next car from there beyond and above to find out what was going on with my car and I really appreciate it and I will be my next car from there More
by Sheree Nute
Employees Worked With
I'm not sure if I'm pronouncing his name right but muffy was very helpful towards me
August 23, 2023
Drew was polite, courteous and respectful! Prompt service and all questions answered in a professional manner. Thank you! Prompt service and all questions answered in a professional manner. Thank you! More
by LYNETTE.FELEGY
August 23, 2023
This was a top-notch operation from beginning to end! The service personnel were fast, friendly, and extremely knowledgeable. I received outstanding service at a fair price. I just recently moved to this The service personnel were fast, friendly, and extremely knowledgeable. I received outstanding service at a fair price. I just recently moved to this area and I have now found my dealership! More
by Dave
Employees Worked With
Alan Hammond
August 23, 2023
I don't trust the dealership at this point. I was given a list of things to fix, none of which were my brakes, even though they were clearly squeaking. My A/C had 1 leak fixed for almost $2K. D I was given a list of things to fix, none of which were my brakes, even though they were clearly squeaking. My A/C had 1 leak fixed for almost $2K. Didn't work & then they found another $800 repair. And were KIND enough to not charge me for the inspection that they had to do the 2nd time to find the new leak. Not worth paying a premium for the dealership any more. More
by lynnisha.grigsby
Employees Worked With
Nick, Thomas
