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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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August 27, 2023

Nice showroom waiting area. Very professional people. Service was quick.will definitely be back for future service. More

by m.balch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zack
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Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

Great service and all the people working there are so nice. In addition I truly appreciated their honesty. Also a very nice waiting area. More

by pbrysky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufwaya Chishala
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Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. We feel our service department is what makes Luther Brookdale Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

I came in late in the day with low tire pressure. Even though they weren’t able to fix it that day, Al ensured that I was able to get home safely and scheduled my car to be serviced asap the next mor More

by DANELLE.WILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al, Drew
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Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your wonderful feedback, Danelle. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 26, 2023

I appreciate how thorough the service rep was with explaining and talking to me about the work that needed to be done. He and the technician worked really hard to find the big in the system. More

by Prof B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos O.
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Aug 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 26, 2023

Been going here for a few years for service on both GM vehicles I've had. More

by stlouis523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
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Aug 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. I appreciate building long term customer relationships and I truly value your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 26, 2023

I've always been very satisfied with the work done on my car. Joe G. keeps me up-to-date on any maintenance needed to be done to keep my car running smoothly. More

by MJZBYLICKI
Recommend Dealer
Yes
Employees Worked With
Joe Gadbois, service consultant
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Aug 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 26, 2023

Pickup / drop off service is a game-changer. Will be back for all my service needs for both of our GMC vehicles. More

by akortkanp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon - pickup/drop off was excellent.
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Aug 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 26, 2023

Always easy to get scheduled I have trust in the service I receive. Everyone there is respectful More

by posteneggy73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 29, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 25, 2023

Being very thorough is a plus as well as keeping in touch with the owner with a good explanation. More

by steven.kallroos
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil
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Aug 28, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Steven, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 25, 2023

Quick and easy, polite. Gave me a ride home when I dropped my car off. More

by 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Aug 28, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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