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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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August 30, 2023

Fast service, high price. Left oily hand prints on my fenders on freshly washed truck. More

by rossnoak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Aug 30, 2023 -

rossnoak responded

Ok

Sep 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 30, 2023

I give them cred it for following up with me and showing me the responses in my survey mattered. It’s always nice to be valued. Dealerships can mistakes as long as they value customer enough to do right; Lu More

by mgwalkerbey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufe &Cole
Report | Print
Aug 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 29, 2023

You all did an amazing job. It was very affordable as well I left satisfied! More

by Marvinnjuguna25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know any
Report | Print
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 29, 2023

We had a check engine light on, and Philip was able to give us what the issue was, and found other problems and gave me several different choices to fix the problem More

by rronion
Recommend Dealer
Yes
Employees Worked With
Phillip Thrane
Report | Print
Aug 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 29, 2023

You did a good work for me but one thing was not done that I needed. More

by Daniel Geboayieh Yeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 28, 2023

Always come to Luther for service the best never a problem and friendly staff always More

by Patsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy Chishala
Report | Print
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your input, Patsy. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Brookdale Chevrolet. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 28, 2023

I came in after having an acident. I needed a new tire and rim. Alan got me in and Andrew L. Looked under the truck to make sure nothing else was damaged and they had me done and out t More

by waynelaforge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan, Andrew Lamotte.
Report | Print
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am committed to providing top quality service and I'm ecstatic to hear that your experience reflected this dedication. I appreciate you taking the time to leave us this great feedback. At Luther Brookdale Chevrolet, I value our customers and I look forward to seeing you on your next visit. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 28, 2023

First time dealing with Luther Gm / Chevy/ Buick and it was a breeze. Well done! More

by cdhayes83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Ramsey, Terrence Ruffin
Report | Print
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your feedback about your experience with us. I'm glad to hear that you had a smooth and easy experience with us. Please let me know if there is anything else that I can assist you with. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

No truck wash when they said they would,friendly service,clean shop,nice lounge,thanks More

by chetsevy3348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gadbois
Report | Print
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for writing this review for our team. We always appreciate customer feedback, and I am pleased to hear that our team provided a mostly comfortable and welcoming visit. I hope we can earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

August 27, 2023

They always do a great job in a timely manner. The service writers are knowledgeable and very helpful. More

by dbbabine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Troy
Report | Print
Aug 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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