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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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September 03, 2023

Good service very courteous and helpful took care of what I needed done and in a timely fashion More

by PHERZBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so glad we could take care of all of your needs at Luther Brookdale Chevrolet. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Thr worker's did their job really well and i was fairly greeted and had a nice time at this dealership More

by mmohamud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Ruedy
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to let me know how happy you are with your experience! Feedback from you is one way I know we are achieving our goals. Let me know if I can assist you again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Thomas was great kept me very informed on my car and what to expect with my warranty More

by WILLIAMSJAVAE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bady
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Great service I appreciated the loaner truck I live an hour away and that makes a big difference More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy strausser
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Brian, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

I got what i wanted ,good service,good behaviour,and reasonable orice,thanks fie everyone More

by gacaliye70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : DaShaun Jones, Eldon McNeilly, Moses Anariva, Nick Bergly, Roberto Ariza Diaz, K-Sandra Martin, Kylie Jacques, Derek Meyers
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate the kind words. I look forward to seeing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

They quickly identified the issue, provided a comparable loaner vehicle while the work was done and completed the work in a timely fashion. The issue has been resolved ( bad torque converter) , going down More

by Joshua W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph and Phil were both great and the tech that performed the work “high five”
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

Service advisor was thorough and kept me in the loop on my fleet vehicles I brought in for a unique issue More

by Jelder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello Jelder! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

You are the worst at communicating. From the time I walked in to the time I picked up my vehicle, there was so much lack of communication. Will never return More

by tinamaharath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Terri Anderson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlos
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

Service was excellent. The maintenance work was done in the time stated at check in. The staff were informative and helpful. More

by wjstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Johnson
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Luther Brookdale Chevrolet for your vehicle needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 02, 2023

Very professional and friendly. Kept me up to date with progress updates. Work done in a timely manner. Would go to get my lacrosse serviced there again. More

by mstar1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review. It really matters to our dealership! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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