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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
725 Reviews
Call Service Center (612) 326-3850

725 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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September 06, 2023

I don't want to do this and you are forcing me to do it. I will not do a survey again. More

by jenogray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
Report | Print
Sep 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 06, 2023

I would like to recognize Carlos O for always going above and beyond with the service, communication through out the entire process More

by elizet714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K-Sandra Martin
Report | Print
Sep 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 05, 2023

My car was in to replace the water pump. Muffy in the service department did a great job working with the warranty company and me getting the work covered and completed. All the staff at the More

by kethry65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department Muffy
Report | Print
Sep 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I cannot thank you enough for your wonderful review of Luther Brookdale Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 05, 2023

LUTHER is a great dealership! They tool care of my 2019 Colorado quickly and did a great job More

by unicorn1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Sep 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 05, 2023

Philip Thrane at Luther Brookdale Chevrolet has been working diligently and relentlessly on my buick. I will continue to bring my vehicles to Luther Brookdale Chev and Philip for the foreseeable future. More

by shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip Thrane
Report | Print
Sep 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Shawn, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Philip does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 05, 2023

Always on time keep customer informed Explain problems check on coupon for discount. Pleasant Convenient More

by GANDSZURN
Recommend Dealer
Yes
Employees Worked With
Advisor Max Yepez. Tech Ger Her
Report | Print
Sep 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 05, 2023

Good service got my vehicle in right away and was impressed with the quick service. More

by peggy.mikolich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Johnson
Report | Print
Sep 07, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 04, 2023

The dealership is clean and has nice amenities for eating. The shuttle drivers are very polite. More

by WINIFRED.FROELICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Muddy, Chris
Report | Print
Sep 06, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Winifred, thank you for leaving us your review. I am pleased to hear that you were satisfied with the shuttle we provided and the cleanliness of the dealership. If there's anything more that we can do to make your experience five star-worthy, please reach out to me directly. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Clean. Friendly. Professional! I appreciate the communication and the detailed check of my car and the report that come with it. More

by calisargents
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Repair Team
Report | Print
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your review brightened my day! Thank you for sharing your positive experience, and I'd love to have you back at our dealership. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 03, 2023

Did a great job with the work that needed to be done on my work. Had it done sooner than time quoted. More

by amyp32382
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember name
Report | Print
Sep 05, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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