Luther Brookdale Chevrolet Buick GMC - Service Center

Quick and easy! They answered all my questions and took time to make sure I knew about how to operate everything They answered all my questions and took time to make sure I knew about how to operate everything More

Very satified with every thing fix what I needed. Really like the shuttle service provided Really like the shuttle service provided More

I appreciate luther brookdale for all services I bring. Muffy and I forgot the other person name does Muffy and I forgot the other person name does More

I was up for airbag recall and Luther took care of me like I was spending a thousand in repairs even though we all know there's no charge for recalls for us the consumers! Thanks for taking care of my ve like I was spending a thousand in repairs even though we all know there's no charge for recalls for us the consumers! Thanks for taking care of my vehicle promptly and professionally with excellent communication throughout the process ☆☆☆☆☆ More

Bunch of liars work here. Casey the service writer wrote up my receipt wrong so I was denied in the lawsuit for oil consumption. At 36,000 miles my rear seal blew out. I don’t Casey the service writer wrote up my receipt wrong so I was denied in the lawsuit for oil consumption. At 36,000 miles my rear seal blew out. I don’t even have 90000 miles now and I’m guessing my engine will be toast soon, along with my muffler and cat. I was in 4 different times for oil consumption readings. I was low a lot up to a quart of oil (oil being checked every 500 miles) I even had GMC agreeing to replace my motor yet they still did nothing. I could go on and on but what’s the point. Don’t trust these mfs. More

Excellant customer service. Joe and Dave were great. Provided details of what would take place for the service. Joe and Dave were great. Provided details of what would take place for the service. More

The entire staff is very friendly and very eager to help in anyway they can. in anyway they can. More

Wonderful customer service and great accommodations. They made sure I had a ride there and back it doesn’t get any better. They made sure I had a ride there and back it doesn’t get any better. More

An oil change should NOT take 2-1/4 hours, especially when I had an appointment. When I checked in 15 minutes before my appointment, the service writer said they should be finished in about 1-1/2 hours! when I had an appointment. When I checked in 15 minutes before my appointment, the service writer said they should be finished in about 1-1/2 hours! I questioned this and he said Fridays were always busy; but for an oil change?? The fact that it took another 45 minutes longer than his estimate is unacceptable. I have better things to do than sit at a dealership that long for a simple oil change. I was also talked into doing a tire rotation but told this would not add any more time to my wait. This is the second service visit in a row when I have had to wait an excessively long period of time and I doubt I will come back again for this poor customer experience. More

Brought my vehicle in for an oil change. The service advisor (Drew) advised me that my battery may need to be replaced. It wasn’t until I got home that I noticed a red checkmark in the radia The service advisor (Drew) advised me that my battery may need to be replaced. It wasn’t until I got home that I noticed a red checkmark in the radiator/cooling box due to a possible leak. The service advisor did not mention anything about it! Upon looking after the fact, I noticed my coolant was below the recommended level( below cold when up to temp) I would have thought a Chevy dealership would have mentioned, or asked me if I would like it topped off as the red check mark indicates immediate attention. None of this was done and when I called the service advisor Drew and left a message the same day, I received a text Message back the following day about scheduling a an appointment. No call back! Extremely disappointing More