Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
725 Reviews
Call Service Center (612) 326-3850

725 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

Sort by
September 14, 2023

They are fast and flexible. They worked with my schedule to get my car serviced. More

by Customer 13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you taking the time to write about your experience! Here at Luther Brookdale Chevrolet, we try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. I am very happy we were able to accommodate your vehicle! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 14, 2023

We have bought 3 vehicles from Luther and have always been satisfied and also their service have always been top notch More

by schierello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Windhauser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Ramsey
Report | Print
Sep 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

To say thank you is not enough! We are thrilled to read your kind words about your experience with us, in both service and sales. Please stop by Luther Brookdale Chevrolet again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 13, 2023

Fast friendly service, have confidence my car was serviced correctly and as affordable as possible. Have bought several cars from Luther and will again when the time comes. More

by BIGGBADDWOLFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service tech
Report | Print
Sep 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 13, 2023

Good customer service and quality of service. Staff are very friendly and knowledgeable about their work. More

by bal_alberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew and Zack of service dept.
Report | Print
Sep 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Bal, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I am ecstatic to hear that you enjoyed your experience. I appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 12, 2023

Very speedy and friendly service. Did a complete check of my car. Told my of things I needed fixed in the near future. More

by mpelkey810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maintenance Department.
Report | Print
Sep 14, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

Friendly crew and price was good. Wait time was a little high, but service center seemed busy. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drew Johnson
Report | Print
Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind rating about our service department, Chris. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

The service was done within the quoted amount of time. The staff were friendly and professional. More

by vstrub44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Yepez, Y Ngyuen
Report | Print
Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

I like your dealership. That's why I keep returning service as good customer service as good. More

by dougthomas43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember who I dealt with.
Report | Print
Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. I hope that we can have the opportunity to work with you again soon. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

Orlando post, this guy is the best went back for my second car , it took me longer to choose , then paperwork, great guy to work with!! More

by maurompls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Orlando Post
Report | Print
Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review. I am very happy to hear that we could provide you with a great experience! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 11, 2023

We will never go back this location, because we ordered sunroof parts and they were told it was part of warranty and they came back when we supposedly to pickup the car after they argued between them just More

by NASRO30021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember name
Report | Print
Sep 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

1
...
43
44
45
...
73