Luther Brookdale Chevrolet Buick GMC - Service Center

The work itself is fine. The wait times are unacceptable. Made a APPOINTMENT, brought my car in and not until 2 1/2 days later did they even diagnose the problem… once they d The wait times are unacceptable. Made a APPOINTMENT, brought my car in and not until 2 1/2 days later did they even diagnose the problem… once they did, the repair was done in few hours. Never was I told in advance they’d be keeping my car so long before even diagnosing the problem. I also was kept in the dark completely… no updates unless I called them to ask what was going on. More

Nice and friendly staff, they care about you and providing great service on your vehicle... providing great service on your vehicle... More

My main concern was not solved. 4 AWD service light still on and diving in 2 W mode still not working. 4 AWD service light still on and diving in 2 W mode still not working. More

Service Department is not up to its normal standards. With appointments you wait over an hour to check status of vehicle and they haven’t even started service. What good is an appointment if it isn’t hon With appointments you wait over an hour to check status of vehicle and they haven’t even started service. What good is an appointment if it isn’t honored! More

Fast, fast friendly good work clean facilities outgoing service people former employee trust the work I get could send message service people former employee trust the work I get could send message More

Very nice customer service and also I appreciate my vehicle was washed & ready in a timely manner vehicle was washed & ready in a timely manner More

I appreciate the attention to details and follow through in getting the work completed in a timely manner. Employing mechanics that are trained and knowledgeable. Zach Miller is a compliment to the servic in getting the work completed in a timely manner. Employing mechanics that are trained and knowledgeable. Zach Miller is a compliment to the service department. More

I was in the accident the towed my car to the dealership instead of the collision center,so when working with my insurance the ask for photo so I went there ask for the key PHILIPS was very rude that's not instead of the collision center,so when working with my insurance the ask for photo so I went there ask for the key PHILIPS was very rude that's not the 1st time but the 2nd i spend more than $1000 there and if your employees going to treat me like a fool am not coming anymore. More

Happy. Great service good job Case was very helpful. Technician did agreat job and cleaned the power steering fluid off the engine compartment Great service good job Case was very helpful. Technician did agreat job and cleaned the power steering fluid off the engine compartment More

This dealership handed my vehicle with excellent care. They where very professional and even showed me what was going on when I had questions about my vehicle. I felt like I was treaded like family. ⭐️⭐️⭐ They where very professional and even showed me what was going on when I had questions about my vehicle. I felt like I was treaded like family. ⭐️⭐️⭐️⭐️⭐️ More