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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
725 Reviews

725 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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September 25, 2023

Got my truck serviced at key Cadillac cost me $140 in your shop was told 700 than it changed to 1700 I feel you guys are robbing people. I also have other incidents that happened with my other vehicles a More

by Tlhartneck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown can’t remember
Sep 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 25, 2023

Easy to schedule. Prompt service. Adequate and clean waiting area. Friendly staff. Competitive pricing. I hear the cookies are great. More

by JIMLIPKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
Sep 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 25, 2023

They really made my life easier when they offer a great service, picking up my vehicle from my home and returning it after the maintenance was completed. Very grateful for the service they provided me. V More

by Katnip1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department and Delivery Service , Orlando Post
Sep 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 25, 2023

Great customer service was not a long wait Good service good peoples Car wash and complete it overall More

by LINDASTANIFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson
Sep 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Linda, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

Everyone were friendly, helpful, l was treated well. I would highly recommend them to anyone. More

by adenodke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Zagal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I cannot thank you enough for your wonderful review of Luther Brookdale Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let me know when I can do so again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

Great experience every time I bring my car they take good car of me I wouldn’t bring my car any where else More

by KHIKS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick vandusin and his mechanics team
Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

Very polite and respectful staff. Professional workmanship. And very honest. I love the shuttle services, it is very convenient. More

by Meka
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm grateful for your kind words, Meka! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

The price for a simple oil change seemed very expensive. Nearly $120 - on the invoice it mentioned something about a chassis lube. I haven’t had another place do that before when I asked for a simple oil ch More

by Aranderson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fagerlee
Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us, Aranderson. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

Luther stands by their products and service. They're not cheap but provide quality, always. More

by pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Gunderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terrence Ruffin
Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Pete. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

September 24, 2023

They were friendly, helpful, we were treated well there. I would highly recommend them to anyone. More

by agreen6697
Recommend Dealer
Yes
Employees Worked With
Ted Gebre
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Olsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Wow, your kind words took my breath away! I am so glad your recent visit was such a success, and I hope you won’t hesitate to reach out again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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