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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 08, 2023

I always get good service and products from this dealer. My car is old but they take care of it very well. More

by Joan miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, service employee
Oct 10, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hi Joan, and thank you! I can't tell you how much I appreciate your customer loyalty! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 08, 2023

Friendly. Gave total cost up front. Offered to split instalation cost due to confusion on coupon. More

by clperez9401
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osegueda
Oct 10, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 07, 2023

Thomas Bady provided excellent service! He took care of every concern we had. Outstanding service. More

by nomar14344
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady Service Consultant
Oct 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 07, 2023

Very pleased with my service appointment. Casie was great the work with and he went above and beyond to assist with my service issues. More

by meyerkristina43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Servi e appt only
Oct 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the kind words. I'm completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Luther Brookdale Chevrolet, I value our customers and I look forward to seeing you down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 07, 2023

The service was great. Very friendly personnel. I will bring my car back for service. More

by huiyamuhammad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
Oct 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 07, 2023

Zach was very through on the service my truck needed and followed up with me on the progress More

by coryleaf
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to write this review, Cory. I am pleased to hear that Zach was able to provide an efficient and overall positive experience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 07, 2023

Joe Gadbois and the service crew at Luther Brookdale GMC are second to none. Their professionalism, attention to detail and communication skills are spot on. They're simply the best in the business! More

by edkarow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Gadbois in service.
Oct 10, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Luther Brookdale Chevrolet for your vehicle needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 06, 2023

Zach and his team are amazing! Thank you once again! Looking forward to the great service again. More

by sammaxmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Oct 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 06, 2023

Work was done quickly and efficiently. I'm very pleased with the team at Luther Brookdale chev More

by Kirby Gilbertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osegueda
Oct 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Kirby, thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 06, 2023

Service Deportment is honest, professional, knowledgeable, and customer focused. Servicer history is maintained to avoid duplicate work. More

by the_meehans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie Tulenchik
Oct 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Brookdale Chevrolet. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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