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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 13, 2023

Brought vehicle in for noise in driver side door. They said they couldn’t hear the noise, but it’s still present More

by timmmark57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : K-Sandra Martin
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Oct 16, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your experience. Your feedback will be reviewed with our team. Please do not hesitate to reach out to me to discuss your experience further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 13, 2023

Complete and awesome service. The persons were very courteous, polite and friendly to all my questions. More

by larry.mayer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apron Larson
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Oct 16, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Larry. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 13, 2023

Luther Brookdale has been the best dealership we’ve dealt with in the many years we’ve been buying and servicing our cars. In specific our service rep, Zach Miller, will always take the time to talk to us a More

by RMB1124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kabir
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zachary Miller
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Oct 16, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 13, 2023

Staff is very friendly and knowledgeable. . They do their work in a timely fashion and summary of work is through. More

by PLEDING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Oct 16, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 13, 2023

Excellent service writer! Clean shop! Waiting room had free hot coffee! Great location! Polite service cashier! More

by DAVEMCDOWALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Dave. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 13, 2023

I have always been very satisfied with the dealership. Their work is always promp and correct. Always very courteous and accommodating More

by MARVIN17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your input, Marvin. I'm glad to hear that you are consistently impressed with the service we offer here. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 12, 2023

I like available transport from and to service drivers are very nice and courteous: I enjoy their conversations. More

by Lavender 65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Drivers
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Oct 12, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to leave a positive review! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 12, 2023

Good service as usual. I wish air filters were cheaper. Fluid top off is a plus More

by GRAMMYCARLSON10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 12, 2023

Casey did a good job. He communicated updates well and let me know what my options were. More

by alanfeyen
Recommend Dealer
Yes
Employees Worked With
Casey
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Oct 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Alan, thank you for the awesome feedback! Casey is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he was there to provide you with great service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 12, 2023

Good work but costly thanks so much for the service will see you again soon. More

by buford.jeffery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie 5stars finance department no to suggest
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Oct 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting Luther Brookdale Chevrolet’s service department, Jeffery. I am glad that we could provide an overall positive experience and appreciate your feedback. We appreciate any and all feedback as it allows us to improve our service to ensure future satisfaction. Please let us know if there is anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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