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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 18, 2023

I came here for years. The current issue they can not figure out, blamed me and didn't want to help anymore. Every time I go there, the people's are not fixed, then someth More

by jboullion751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
October 17, 2023

Most of the work on our Yukon was done under warranty. The part we needed to pay for was carefully explained. More

by nwj624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm thrilled to receive your positive review! Thank you for choosing us, and I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 17, 2023

Phil was fantastic at helping me get up to date on all the near 100k mile maintenance. I was even able to get back in the following morning for another small repair. Great communication throughout! More

by neighborhoodlawncarellc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Philip
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Phil does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 17, 2023

Honest and Reasonable Friendly and Ready to Work at all times! No complain from me! More

by Angel B. Alvarado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bao Ho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Bady
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Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business, Angel. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 17, 2023

The appt. took longer than expected but the delay was the result of waiting for info from GMC. Luther did a complete job in attempting to find the source of More

by m.j.olson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gadbois - service advisor ( 4 stars)
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

Muffy is a great service representative. Very helpful and consistent in communication. No complaints here More

by JALHERAULT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy
Report | Print
Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the awesome feedback! You're right, Muffy is an excellent service representative and we appreciate all they do for us! I'm very happy to hear that our service team was there to provide you with great service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

I am always pleased at my service appointments. I always get great service! It maybe a little more expensive, but I find it worth it. More

by dorothywisniewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufwaya
Report | Print
Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Dorothy, thank you for taking the time to write this wonderful review about our service department. Thank you for your loyalty to us here at Luther Brookdale Chevrolet and we look forward to your continued business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

They are great. Would go back again. Referring my friends for the good customer service More

by pthrane12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrence Ruffin
Report | Print
Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I cannot thank you enough for your wonderful review of Luther Brookdale Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

The service was great and quick. My car looks great and is running perfectly, thank you! More

by amurphy0422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Riestenberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let us know if you have any questions about the work that was done. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 16, 2023

Great service , very knowledgeable and helpful . The staff is very welcoming and ready to help ! More

by kliramercado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 18, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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