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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 19, 2023

I really like working with Max Yepez in service Lance Vadnais is my favorite all time car sales person! More

by alancwilson51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 20, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Alan! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 18, 2023

They did a great job and were very professional, Carlos keep me in the loop with was was going on with my vehicle. More

by tyler.stewa784
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Osegueda
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello Tyler! It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for the kudos, Tyler. It is gratifying to hear that you were kept informed of the progress of the work on your car thanks to Carlos. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 18, 2023

Clean, polite, great service they were there when I needed them. Shuttle service all the things that you really need to enjoy More

by ccastile651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 18, 2023

The service was great, and Thomas had been very helpful in making sure that my car was fully taken care of. More

by chris_okai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department, Chris. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 18, 2023

Dida very nice job. And took the time to explain thing and wasn't rush More

by tombergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oil change
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Tom, thank you for your kind words. We feel our service department is what makes Luther Brookdale Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 18, 2023

Always great to with, very friendly and knowledgeable. The waiting room is clean and comfortable. More

by Mlt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fagerlee
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 18, 2023

Luther advisors and techs have serviced and repaired our two Impalas with reliable, fair, and quality work. In one case, I thought we needed brakes for one Impala but they inspected them and said the origin More

by dghalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Bady
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your excellent input! I'm proud of our service technicians and hope to pass along your great experience to all of our customers. Please let me know if there is anything else that I can assist you with! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 18, 2023

Professional, fair and skilled. Nick Van Deusen is particularly noteworthy in this regard. Great communication skills for employees and processes for dealership. More

by JJAMNIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Van Deusen-service
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm grateful for your kind words! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 18, 2023

So far so good, let's keep that track record if we can, that would be great. More

by KELVINDAY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your review about us is truly appreciated. I hope you continue to trust us for your automotive needs and we will continue the great service that you have been used to for years. Take care and happy trails. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 18, 2023

Took care of tire repair and Nick was very helpful and courteous all good now More

by PHERZBE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick VanDeusen
Report | Print
Oct 19, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for writing about your visit with us! I am happy to hear that Nick was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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