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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 22, 2023

My associate was kind and helpful. Also he was very patient assisting me. I applied for credit with the help of the associate and it was granted. More

by gabdeh2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calois
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for this lovely review! I feel so grateful that you chose to come to our dealership. It's wonderful to hear our team was helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 22, 2023

I have nails in two tires. That wasn’t fixed and the only recommendation was new tires and quotes. More

by accoll02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello, your feedback is important to us, and I'd like to hear more about your visit to our Luther Brookdale Chevrolet's Service Department. Please contact me at your convenience, so we can discuss your experience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 22, 2023

It's always a great experience I've always got my cars from them and it's always fun More

by hmradeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 22, 2023

The service is always great as Alan is always upfront with me about any issues with my vehicle. Alan is a Great guy More

by ltrichmond67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in service
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Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the awesome feedback! Alan is an excellent service adviser and we appreciate all he does for us! I'm very happy to hear that he has been there to provide you with great service. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 22, 2023

First rate service department. Very professional and helpful. Would highly recommend to anyone looking for excellent service for a GM vehicle. More

by MIMI.BIGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 24, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Mimi, thank you for your kind words. We feel our service department is what makes Luther Brookdale Chevrolet special, and reviews like yours help us to make sure that we're meeting the needs of our customers. Thank you again for the fantastic feedback and we look forward to seeing you for your next service appointment. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 21, 2023

It was just fine. Truck was done when told it would be. I am done More

by MMANITZ
Recommend Dealer
Yes
Employees Worked With
Hi
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 21, 2023

Friendly, kind, clean service department and waiting area with knowledge to translate easier to customers about their service needs. More

by dee.sfs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Dee. We plan to continue giving great customer service and a clean, comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 21, 2023

They were professional, helpful, responsive, and did an excellent job answering any questions or worries I had. More

by kemaurer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach Miller
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 21, 2023

There was an issue with my truck and they were very responsive, including offering to fix the issue for free. Very good customer service and everything was taken care of for me. More

by reneekel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 20, 2023

Service was great. Done on time. Great job. I have nothing more to say. Thanks. More

by ckubitz10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Just had my oil changed
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Oct 23, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Luther Brookdale Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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