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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 27, 2023

Service department was very helpful and gave a full explanation of what they we’re seeing and why they were making specific recommendations for repairs More

by tgassman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your outstanding rating about our service department. I appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 27, 2023

Everything was done as promised. And the wait time was minimal.Great service. See ya next time More

by bnitz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Beavens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Anariva
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Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 27, 2023

Absolute friendliest dealership I have been to. Will return for all of my vehicle needs! More

by hsk0811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlando Post, Moses Anariva
Report | Print
Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and I look forward to doing so again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 27, 2023

Service area & building were ckean…employees and of course service personnel friendly.. .. completely salty with service & results .. More

by janmerwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Anariva
Report | Print
Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your kind words about our service team. Thank you for choosing Luther Brookdale Chevrolet for your vehicle needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

Terrible wait times for just a simple oil change. I waited for over 2 hours and no discount for my displeasure. More

by GINA.JOHNSON17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pat Riestenberg
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Gina, your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

Customer Agents were very personable and professional. I appreciate the service I received. Thank You 🙏🏽 God Bless More

by Laya
Recommend Dealer
Yes
Employees Worked With
Thomas Brady
Report | Print
Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone, Laya. We believe in attentive and professional customer service and I am glad that our team made such a great impression on you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

I like going there cuz it’s close and They do What they say. There going to Do More

by turkeys2go
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John F
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Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 26, 2023

Zachary Miller told me exactly what was going on and im totally thankful and grateful. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
Report | Print
Oct 27, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Rick, it’s great to know that Zachary provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 25, 2023

Appreciated Zachary Miller's attention to my service and everyone who was was in the office. My car has had good care and attention over the years. More

by mbischoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Miller. Service Dept.
Report | Print
October 25, 2023

They are honest and always keep us updated. There are nice employees at Brookdale lupient. More

by huckduane0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Oct 26, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let me know if I can do anything further to help. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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