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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 28, 2023

They did such a great job taking care of the issues and having it back to me in a timely manner. More

by brianad23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Brian, thank you for your kind words. I know servicing your vehicle takes time out of your day and I strive to make every experience a pleasant one. I am extremely happy that you left satisfied and I do appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 28, 2023

I'm very happy with Luther And the way I feel very comfortable with taking care of my vehicles. How many times do I have to do this? More

by MGRANDMAPEACH
Recommend Dealer
Yes
Employees Worked With
ZACHARY Miller
Report | Print
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm thrilled to receive your positive review! Thank you for choosing us, and I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 28, 2023

Zachary in service… friendly, helpful, informative and knowledgeable.I will return to have my vehicle serviced again. More

by Carol_5544315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
Report | Print
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Carol, thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Zachary does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 28, 2023

Like that they do quality work. Friendly staff. Glad they provide shuttle service- instead of waiting for car being serviced. More

by mnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Oil Change side, shuttle driver, cashier
Report | Print
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 28, 2023

John Falgerley was was very helpful upon checking me in for my appointment and also checked on previous maintenance. More

by cbrooks29.cb
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Folgary
Report | Print
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that John could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 28, 2023

Took three visits to correctly perform an alignment on my vehicle. When work was completed they LOST MY VEHICLE by delivering it to another customer’s house. Completely inept team, from customer service to s More

by cptfricke
Recommend Dealer
No
Employees Worked With
Service manager Cole
Report | Print
Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello, we appreciate your feedback regarding your recent experience. We don't want to lose a loyal customer or miss out on the opportunity to grow as a company. I'd like the chance to speak with you and discuss what happened. Please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 27, 2023

Good experience and everything was done to my satisfaction. Thank you for asking for my feedback. More

by dntgrahn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max
Report | Print
Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Luther Brookdale Chevrolet! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 27, 2023

Quick service it's a oil change an tire rotation how hard can it be? More

by abhouser
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with any
Report | Print
Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 27, 2023

Nick was very very helpful, he went above and beyond helpful, very pleasant to work with More

by jane.barton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichcolis
Report | Print
Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review, Jane! I am very happy to hear that Nick could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 27, 2023

They were very organized and greeted me right away and kept me informed throughout the whole process More

by Toniray43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gadbois
Report | Print
Oct 30, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Toni. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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