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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 29, 2023

Very professional and kept me informed on what was happening with my vehicle. Very neat and clean waiting room. More

by donna.paczkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Center
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Donna. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

Allan was really helpful. He explained what needed to be done and addressed my concerns up front. More

by nicolemariejohnson80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review, Nicole! I am very happy to hear that Allan could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

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by MARKBILLSTROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the great review, Mark. Please come visit us if you need anything else, be it service or sales. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

Showed up for an oil change. Done very quickly. The service rep was so awsome. Kind and considerate. He is a great asset to your company. Thanks for a great job More

by Hawkeye2957.je
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the positive review, and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

Everything was done as promised. The staff was on top of it! Thanks very much! More

by Rprpwing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department! Excellent
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

As always, I had great service. I even had a ride home and a ride back from a delightful older man with a full beard. He was a great conversationalist! The electronics specialist More

by bpgall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufwaya: excellent! He knew the service would take long so he suggested I take the shuttle home. The next morning, he made sure my car was first in line with the electronics specialist.
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

very organized maintenance department. Work made a difference in car operation. appreciate personnel in shop and availability of transportation to/from home. More

by rhemschaffer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Windhauser
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

Pretty chaotic on a Monday morning but everyone was nice and I was helped right away. Very nice to have a shuttle to my work thank you! More

by dennis.dworshak1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas brady
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate the kind words, Dennis. I look forward to seeing you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

The service was good. However, I was in there for a follow up from an oil change - loose oil filter led to leaking oil. Joe was very helpful. I’d give him an A. More

by swumlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gadbois
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 28, 2023

I appreciate the service I received from this company and I look forward to working with them again in the future More

by tony2thou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to leave a positive review, Tony! I appreciate your support and hope to have the pleasure of serving you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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