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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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October 31, 2023

The people who work there are AMAZING from the minute you enter until you get done More

by NASROHASSAN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Fagerlee
Report | Print
Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience, Nasro! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 30, 2023

I loved the service, it was quick and efficient. I would recommend this dealer to my friends and family More

by nyah101003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot my service advisors name, I apologize
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Luther Brookdale Chevrolet satisfied. I am very appreciative of your 5-star review and recommendation. I appreciate you trusting us with your car buying needs. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 30, 2023

My appointment was on time, the service tech was understanding when I didn’t want further work done, and I was out of there in 45 minutes More

by PATTIGUENTHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

We truly appreciate you taking the time to write about your experience at our service department, Patti. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. I can’t wait to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 30, 2023

Is the best good attention, good service, working in time , I think the best in the area More

by ruby.vergara102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos osegueda
Report | Print
Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Ruby, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 30, 2023

Did the job they were paid to, did not attempt to overall or cram anything down our throat. Super friendly and respectful. More

by b_schaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My wife did the actual appointment
Report | Print
Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello, I always like to read customer feedback and am happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that our team treated you with the respect you deserve. If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 30, 2023

Our sales person was very knowledgeable about the vehicle we purchased at the Luther Brookdale GMC dealer. More

by basperl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Larsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Dominguez
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Nov 01, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

casie tulenchick is an excellent service writer and honest advocate for dealer and customers always. More

by info@magnumpool.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Reil
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Gebre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson
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Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Luther Brookdale Chevrolet team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

Great service. Friendly service advisor and management staff! I will be returning to this location! More

by natezz8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I'm thrilled to receive your positive review, Nate! Thank you for choosing us, and I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

The service was great ! Dropped it off and got a ride home from my customer rep ! They called when they found a couple leaks ! Thank God it was covered under warranty! Great More

by r.nelson103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Prekker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Pogodzinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate your input. I'm glad to hear that you are consistently impressed with the service we offer here at Luther Brookdale Chevrolet. If there is anything more I can do for you please come back and see us any time! Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

October 29, 2023

The staff was great! . Very polite helpful and genuine. From the moment I came in for the appointment and the first Technician advised me where to park and got the proces More

by IRENESLAUGHTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mufwaya Chishala
Report | Print
Oct 31, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! I really appreciate this feedback and I will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact me. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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