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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
724 Reviews
Call Service Center (612) 326-3850

724 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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November 02, 2023

The communication was great easy to work with called me and informed me along the way, which is huge didn’t push anything else on me More

by paxtoncbeadle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Gadbois, 5 starts was great to work with
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing your experience with us! Our staff works hard to make sure our clients have all the information they need to feel comfortable and at ease. I am happy to hear that your experience reflects that dedication. Please do not hesitate to reach out to us if you have any questions or need anything in the future. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

Great staff. Everyone friendly and knowledgeable. Appreciated the WiFi in the waiting area. Definitely my go to Dealer More

by KBULLERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hi, and thank you! I can't tell you how much we appreciate your customer loyalty! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

Was very good service, very good service, very good service very quickly done very well done More

by ALFONZOHIGHSMITH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Herman
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

An excellent service was able to solve the electrical problem of the sound and the staff was very friendly, the young Carlos explained the problem clearly👍 More

by Martha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos osegueda
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review, Martha ! I am glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

It was quick and fast. Consultant was nice and understanding. Didn't pressure you to fix what you don't want to get fix at the moment More

by shyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

This dealership is completely designed for the customer to have a great experience during their visit. More

by terry_nmn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Hammond
Report | Print
Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay them to the team. Take care and have a great day, Terry. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

The staff was very friendly and accommodating while taking care of me. The service took longer than expected but they were informative. More

by kelseynoel1220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muffy and Phillip in service
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review, Kelsey. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I am glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

Fast yet thorough and good notification. System. I have been using only Luther for yeard More

by JORGENSENJL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gadbois
Report | Print
Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

a good place to take your car nice peoples work at Chev. I have come to Chev the life of my car More

by Ryarns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffani Jorgenson
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Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience, Ryarns! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 02, 2023

Good service. Pleasant staff. Wait times approximate. Wife brings car here also for service. !!grealt More

by TGJ1973
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Nov 03, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you very much for taking the time to leave us a great review! I am pleased to hear about your great experience at Luther Brookdale Chevrolet! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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