Luther Brookdale Chevrolet Buick GMC - Service Center

We made two appointments to get oil change and service. I made them 2 hours apart so we could drop off/switch cars without having to wait at the dealership. Instead, we ended ip waiting for two plus hours. I made them 2 hours apart so we could drop off/switch cars without having to wait at the dealership. Instead, we ended ip waiting for two plus hours. The vehicle we dropped off first took 4 hours to complete the work. The second vehicle we dropped off 2 hours later was done before the first one dropped off. When we dropped off the second one we had to wait at the dealership as both our vehicles were being worked on. We were told ”it shouldn’t take long”, so we decided to wait. We had four kids with us, and didn’t really want to. Had we known it was going to take 2 hours ahead of time, we would have made different arrangements. Instead we waited, and waited, and waited, and waited…… I understand that you may not want to quote a time, however; a “your car just started being worked on, this type of service generally takes 1-3 hours” would have kept us out of the waiting room with 4 restless kids and given us back some of the two hours wasted at the dealership instead of things we wanted to get done. The ladies in the back do get a shout out though. They helped entertain our four restless kids that were getting bored in the play room. I was just irritated of being there for so long. More

Max was wonderful! They were able to figure out what was wrong and kept us updated all throughout. We will be bringing our vehicle back for regular maintenence! Thanks They were able to figure out what was wrong and kept us updated all throughout. We will be bringing our vehicle back for regular maintenence! Thanks so much!! More

Fast and professional service. I feel way more confident having simple maintenance jobs performed here than the quick and sloppy oil change places. I feel way more confident having simple maintenance jobs performed here than the quick and sloppy oil change places. More

I had a 10:00 appointment for a simple oil change. I left at 12:15. They said 1 hour max. Not true at all. No updates for their delay. Just ignored. I was told we are busy today. I had an appointment. I left at 12:15. They said 1 hour max. Not true at all. No updates for their delay. Just ignored. I was told we are busy today. I had an appointment. Then they were going to charge me when it was the free one offered for just buying the car. They said my car was a rental. Not true. They had to recheck with the salesperson and did drop the few as I was right. My confidence in this place was gone. I could have read how to change my oil and done it on my own in half the time it took them. I will never go back. There are much better dealers in the area. More

Terrible , service light still on after service. Paid and it still needs work. I think they were done on Friday and didn't care Paid and it still needs work. I think they were done on Friday and didn't care More

Luther Chevrolet has very professional and personable employees. Service is done efficiently and swiftly. Highly recommended! employees. Service is done efficiently and swiftly. Highly recommended! More

They refused me a car wash because I had a dent on my front end even after pleading with them front end even after pleading with them More

They have done a good job serving my 2015 Chevy Tahoe. They replaced the transmission, air conditioner, seat, struts twice, and performed standard service for tires and oil changes. I’d say close to $20 They replaced the transmission, air conditioner, seat, struts twice, and performed standard service for tires and oil changes. I’d say close to $20,000 in work. Just know the $40 dollar struts have gmc warranty but the $800 in labor is not. Just not buying another gmc vehicle. More

Great service all the time, fast and honest people. I always trust theme with my car I always trust theme with my car More

Clean and the did a fast job with my routine oil chane and tire rotation. I would there again. and tire rotation. I would there again. More