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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
725 Reviews
Call Service Center (612) 326-3850

725 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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November 09, 2023

Had issues with the initial repairs. But the dealer stood behind it and took care of it. So far everything is good for now. More

by SCOTTOMPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and Cole Turner
Report | Print
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Scott, it’s great to know that we provided an exceptional service experience for you. I take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let me know! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

Great job fast service friendly good atmosphere and awesome customer service I will definitely recommend More

by Donof2199
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service team
Report | Print
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the glowing review! I take pride in our customer service and do whatever I can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

Carlos was kind and helpful. Very appreciative for his advice. I feel ready for winter. More

by grandma.barb.three
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Vadnais
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this great review! I am very happy to hear that Carlos could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 09, 2023

The man that help me when I come the first day didn’t look in the best interest for me as a long time customer over 10 +year my feelings was hurt More

by tammy.allen2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repair
Report | Print
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us, Tammy. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 08, 2023

I was a walk-in customer- Zach was excellent customer service rep. getting me set for an oil change. More

by z3drf0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zach
Report | Print
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Zach does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 08, 2023

The service was fast and quality. Carlos was very easy to work with and friendly. The shuttle service available is very appreciated. More

by erika.winter14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Nov 08, 2023 -

erika.winter14 responded

The service was fast and quality. Carlos was very easy to work with and friendly. The shuttle service available is very appreciated.

Nov 09, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Erika, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from Carlos and our team. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 07, 2023

Basic oil change took a while but from scheduling and billing stand point was no fuss. More

by hdombrovski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Report | Print
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for the feedback. I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

Everything went well I was completely satisfied. Friendly fast and courteous service. Thank you once again. More

by GADBOISJ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe G
Report | Print
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for leaving us this review. I am happy to hear that you were pleased with the service you received from Luther Brookdale Chevrolet. If there is anything more that I can do, please come back and see us again. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

I was able to get an appointment quickly concerning my error message and problem was corrected on first visit. More

by MINN4CUBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service people
Report | Print
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is great to hear about your recent service experience. I will certainly pass on your feedback to our team as they will be happy to hear it! I look forward to working with you again in the future! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 06, 2023

Friendly and knowledgeable people Accommodating to meet our needs We feel confident we’re getting work done that’s needed correctly More

by stekat07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos in service department
Report | Print
Nov 08, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I am so glad we could take care of all of your needs at Luther Brookdale Chevrolet. Thank you for giving this feedback; I will be sure to share it with the team! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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