Luther Brookdale Chevrolet Buick GMC - Service Center

Great job fast service friendly good atmosphere and awesome customer service I will definitely recommend awesome customer service I will definitely recommend More

Carlos was kind and helpful. Very appreciative for his advice. I feel ready for winter. Very appreciative for his advice. I feel ready for winter. More

The man that help me when I come the first day didn’t look in the best interest for me as a long time customer over 10 +year my feelings was hurt look in the best interest for me as a long time customer over 10 +year my feelings was hurt More

I was a walk-in customer- Zach was excellent customer service rep. getting me set for an oil change. service rep. getting me set for an oil change. More

The service was fast and quality. Carlos was very easy to work with and friendly. The shuttle service available is very appreciated. Carlos was very easy to work with and friendly. The shuttle service available is very appreciated. More

Basic oil change took a while but from scheduling and billing stand point was no fuss. billing stand point was no fuss. More

Everything went well I was completely satisfied. Friendly fast and courteous service. Thank you once again. Friendly fast and courteous service. Thank you once again. More

I was able to get an appointment quickly concerning my error message and problem was corrected on first visit. error message and problem was corrected on first visit. More

Friendly and knowledgeable people Accommodating to meet our needs We feel confident we’re getting work done that’s needed correctly our needs We feel confident we’re getting work done that’s needed correctly More

We made two appointments to get oil change and service. I made them 2 hours apart so we could drop off/switch cars without having to wait at the dealership. Instead, we ended ip waiting for two plus hours. I made them 2 hours apart so we could drop off/switch cars without having to wait at the dealership. Instead, we ended ip waiting for two plus hours. The vehicle we dropped off first took 4 hours to complete the work. The second vehicle we dropped off 2 hours later was done before the first one dropped off. When we dropped off the second one we had to wait at the dealership as both our vehicles were being worked on. We were told ”it shouldn’t take long”, so we decided to wait. We had four kids with us, and didn’t really want to. Had we known it was going to take 2 hours ahead of time, we would have made different arrangements. Instead we waited, and waited, and waited, and waited…… I understand that you may not want to quote a time, however; a “your car just started being worked on, this type of service generally takes 1-3 hours” would have kept us out of the waiting room with 4 restless kids and given us back some of the two hours wasted at the dealership instead of things we wanted to get done. The ladies in the back do get a shout out though. They helped entertain our four restless kids that were getting bored in the play room. I was just irritated of being there for so long. More