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Luther Brookdale Chevrolet Buick GMC - Service Center

Brooklyn Center, MN

4.5
725 Reviews
Call Service Center (612) 326-3850

725 Reviews of Luther Brookdale Chevrolet Buick GMC - Service Center

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November 15, 2023

I do not feel they are trustworthy or honest. I had to go to this dealership because they were the only one that I could get into within a day. More

by LANCEMAYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Philip Thrane
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Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for your feedback, Lance. I appreciate you taking the time to write this review and would like to learn more about your experience. Please contact me at your earliest convenience. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 15, 2023

Work was done well and promptly. Am satisfied with the mechanics who did the work. More

by jdleither
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terri Anderson
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your review! Happy customers are our goal and our mission at Luther Brookdale Chevrolet, and it’s exciting to see that this service was delivered to you during your visit. Should there be anything else you need, please don’t hesitate to let me know. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

Nov 17, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 14, 2023

Accommodating,s , selective, I offering coupons knowlegable in answering phone call respectful informative courtesy performing More

by ERNUP2IT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

Professional and courteous timely service, as well as competive prices. Convenient location. Have been a long time customer. More

by kc.SALFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Dorenbush
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

Professional and friendly, very happy to deal with anyone on the staff Clean, very informed explanations and I never feel pressured More

by greywoulf666
Recommend Dealer
Yes
Employees Worked With
Zachary Miller
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Nov 13, 2023 -

greywoulf666 responded

so friendly and straight forward

Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to me and I will be sure to relay to the team. Take care and have a great day. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

Carlos was very polite and helpful although perhaps not a good estimater of time. He predicted 90 minutes but it was 2 hours. More

by tsewson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tiffani Jorgenson
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thanks for your great review. I do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and I'm glad Carlos was able to provide that for you! Please let me know if there's anything else we can do for you. Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

person taking care of me was great. Great service, answered my questions, and clean dealership More

by tguderian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 13, 2023

Thomas B. Was amazing, kind, knowledgeable, helped me get home and back when car was done. More

by vashro23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas B and Alan in Service
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Nov 15, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Hello and thank you for the great feedback! I am so happy to hear that you have enjoyed your visit here at our dealership! Thomas is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 10, 2023

Casie has been more than helpful and accommodating for the times I had my vehicle in for service as well as my son's. He's great to work with! More

by AKALLEN34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casie
Report | Print
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Casie does for Luther Brookdale Chevrolet and our customers. Hope to see you again soon! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

November 10, 2023

Easy recall repair sign up, fast service and friendly service representative. Will certainly refer friends and family to Luther Brookdale. More

by jducosin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mofi
Report | Print
Nov 13, 2023 -

Luther Brookdale Chevrolet Buick GMC responded

Your great feedback truly made my day! I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Curt Johnson | General Manager | curt.johnson@lutherauto.com

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