Luther Brookdale Chevrolet Buick GMC

We bought a new 2011 Buick Regal at Brookdale Buick and I can't say enough about the friendliness from the receptionist to the finance gal to Clyde our salesman. Clydes kindness and showing that he cares fro can't say enough about the friendliness from the receptionist to the finance gal to Clyde our salesman. Clydes kindness and showing that he cares from the beginning to even after having our new car home for couple days he showed he cares for his customers complete satisfaction.He helped get us rebates to get a good price,searched to get the vehicle color and options we wanted,introduced us to the service dept.people so we knew where to get oil changes,car washes and service done (the service dept. people were also very friendly). Quality of there work for going above and beyond to make a customers completly satisfied from beginning to way after the sale makes it a great experiance to say thank you Clyde and the Luther experiance of caring. Sincerly Cheryl Emerson More

It was a busy Saturday when we came in. Al was there to meet us with a smile. He had taken the time to bring indoors, 3 models that might work for me (I'm disabled). The cars were warmed up for my comfort. meet us with a smile. He had taken the time to bring indoors, 3 models that might work for me (I'm disabled). The cars were warmed up for my comfort. We were allowed to "test drove" the car all the way to our home to see how it would fit in our garage. After making the decision to buy the Acadia, financing worked with us for the best interest rate and payment plan. Josh was funny, friendly, and so very competent in his work. It was getting to be a long day and I was in physical pain from my deteriorating spine. Mimi saw the pain on my face and spread the word that I needed some Tylenol or Advil. Another salesman came over to share his medication and got me a glass of water. Finally, Mimi said, "take her home." She told Al to follow us with the new vehicle and Al's buddy drove Mimi's car to pick up Al. Mind you, all this was AFTER closing hours. Once home, I took the proper medication and Al sat in the car with me and my husband and got us set up on On Star. He did a brief review of what we needed to know about the new vehicle and showed us how to get our questions answered, using the manual. It was hard to say good-bye to Al and his buddy. They worked as a team with Mimi and helped us through every step. Al called the following Monday and thanked us for our purchase; then a few days later, he wrote a hand-written thank you note. He must have given us a dozen of his business cards, his cell number hand written on each. What an experience! No doubt, Luther has something very special going with every aspect of their organization. Sales people that were busy, were still friendly toward us. One gentleman came and sat down to visit with us when Al was taking care of business in the service area. He was also from Maple Grove and we talked about our community. He didn't have to do that! He just saw us sitting at Al's desk waiting and came to help pass the time. Later I saw him taking care of his own customers. So every step of the way, Luther was gracious, helpful, and just top flight. What more can I say? More

Dan took great care of me & the issues my Vue had. GM covered all the repair work and Dan made sure everything went smoothly. His communication with me was outstanding! He told me that I would be gettin covered all the repair work and Dan made sure everything went smoothly. His communication with me was outstanding! He told me that I would be getting automated calls letting me know that parts were in & told me to ignore them. He contacted me personally as he wanted to make sure everything was in so I wouldn't waste my time. This is where I will take my Vue from now on! More

Tom and Tony, thank you very much for helping us finance a car when nobody else could get the job done. (Not even the dealerships that guaranteed financing)You took the time to listen to our story and you g a car when nobody else could get the job done. (Not even the dealerships that guaranteed financing)You took the time to listen to our story and you got the job done.You delivered with a fair interest rate and we drove away in a car that not only met our desired payment range, but we also drove away in a car that we thought was not even attainable. Thanks for all the credit tips as well things are now looking great. P.S. I forgot to hit the gong so this ones for you. THANKS A MILLION!! More

Mr Warner was one of the best car salesmen I have ever dealt with. He was not pushy or in a hurry to close the deal. After I decided to make the purchase he was very careful in explaining the details of t dealt with. He was not pushy or in a hurry to close the deal. After I decided to make the purchase he was very careful in explaining the details of the trade and the financing available. Although the Acadia has many features that my trade-in did not have, Mr Warner took a lot of time explaining all of the new features. Overall, I would highly reccomend purchasing a vehicle from Luther because everyone I dealt with was very professional and took the time to explain the details. More

Excellent dealership experience, probably the best I've had. The vehicle ended up having more options than I expected from the web description. Employees there were extremely friendly and helpful and bei had. The vehicle ended up having more options than I expected from the web description. Employees there were extremely friendly and helpful and being that I was coming from four and a half hours away were very helpful in describing the vehicle so the trip wasn't wasted. More

My viset with brookdale chevrolet was very fine from the sales dept to the service dept every one was grate and I would recommend brookdale cheverolet and have to all my frends The time you spend in the ser sales dept to the service dept every one was grate and I would recommend brookdale cheverolet and have to all my frends The time you spend in the service dept is very short and all employees seam in a up sperit More

Fast service. Friendly and knowledgeable staff. My car is always returned to me after a wash. I love this. I was sad when my Saturn dealer closed but am now happy GM directed me to Brookdale Chevrolet. is always returned to me after a wash. I love this. I was sad when my Saturn dealer closed but am now happy GM directed me to Brookdale Chevrolet. I do believe I will be buying my next car here. Thank you for the quick service on 3/7/11 5:30 - 7 (sorry cannot remember their names...but next time) More

There are many places to buy a car but when looking it's nice to have some selection and some knowledgeable individuals in which to work with. Brookdale Chevrolet has both and much more. From the friendly nice to have some selection and some knowledgeable individuals in which to work with. Brookdale Chevrolet has both and much more. From the friendly receptionist right down to the guys washing the cars, everyone is very helpful regardless of the request. Next time I am in the market for a car (new or used) my first stop will be Brookdale. When my car is in need of it's first oil change I will visit this shop and enjoy some free coffee while I wait. More

ONE EXTREMELY SATISFIED CUSTOMER!! What a great deal and ONE EXTREMELY SATISFIED CUSTOMER!! What a great deal and great folks to work with!!! The vehicle we had seen on the internet had not yet arrived whe ONE EXTREMELY SATISFIED CUSTOMER!! What a great deal and great folks to work with!!! The vehicle we had seen on the internet had not yet arrived when we were ready to see it. We waited and even went on vacation for a week and were told they would hold it for us, which they did!! Our salesman, Dave Warner, corrected a couple little things on the vehicle before we even saw it and told us about it....such as new wipers and a cracked taillight. I was impressed with that. After comparing other similar vehicles online, I KNOW that we got the BEST price possible....it was the same price as a practically identical vehicle with 30,000 MORE miles on it located closer to home!! Got a good price on my trade in ($800 more than the dealer closer to home), not to mention the President's Day Sale where we got $200 worth of accessories FREE, things that we would have bought anyways! We were totally taken care of and I would highly recommend Luther Chevrolet!!! More