Luther Brookdale Chevrolet Buick GMC

our experience was very good overall.pat was very friendly and answered all of questions.he had the ready to go when we got there for our test drive and a second test drive just tobe sure.the s friendly and answered all of questions.he had the ready to go when we got there for our test drive and a second test drive just tobe sure.the sale procwss was smooth and fast.overall a very good experience and we love the car. Roger and Vivian johnson More

Prices promised were not given, overcharged for garbage add on, kept savings that were meant for the car buyer, very low trade-in values. READ and RE READ your contract, they change numbers. Love my Chevy add on, kept savings that were meant for the car buyer, very low trade-in values. READ and RE READ your contract, they change numbers. Love my Chevy Volt. WILL NEVER BUY FROM LUTHER BROOKDALE AGAIN! More

The steering wheel on my new Buick LaCrosse was not centered. This didn't effect the driving of the car, but annoyed me. Jerret was very understanding, immediately scheduled me and reminded me that thi centered. This didn't effect the driving of the car, but annoyed me. Jerret was very understanding, immediately scheduled me and reminded me that this was covered under the warranty, so I wouldn't have to pay for fixing it. The steering wheel is now centered perfectly and I am a happy customer! More

Very happy with our experience at Luther Brookdale. Lance Gunderson gave excellent service and worked hard to meet our needs. I would recommend this dealership to my friends and family. Lance Gunderson gave excellent service and worked hard to meet our needs. I would recommend this dealership to my friends and family. More

I appreciate the service and friendliness of every associate at this dealership, and yes, I do recommend the dealership to all my friends and acquaintances. My overall experience beginning with my sa associate at this dealership, and yes, I do recommend the dealership to all my friends and acquaintances. My overall experience beginning with my salesperson Matt Kasper to the shop to the service counter is more than favorable. More

I had to take my 2003 Silverado into Luther Brookdale Chev for a 90,000 mile check before driving to Florida & back. They did the pre-authorized maint and per my request, checked out my 10 yr old batter Chev for a 90,000 mile check before driving to Florida & back. They did the pre-authorized maint and per my request, checked out my 10 yr old battery. The battery failed the load test so it was replaced. They also found that my water pump seals were leaking and replaced that as well. I also elected to have my windshield replaced due to two "dings" and because it was pitted over time. They took care of all this, gave me a free oil change for my birthday. Nice. Laurel (service rep) went the extra mile and managed to give me a 15% senior discount, which saved me considerable. All the work was done on time and to my satisfaction. In addition, the truck was washed. It's not easy spending a fair amount on service for an older vehicle, but I feel that my truck is ready for a 4,000 mile trip to Florida & back. Thank you. More

Two seperate problems, both repaired correctly. They diagnosed the problems and called with cost estimate, one repair did not fix the problem, but they did additional work without extra cost. diagnosed the problems and called with cost estimate, one repair did not fix the problem, but they did additional work without extra cost. More

One of the best dealership I've every been to. They bend over backward to help you with purchase. Very knowledgable and friendly. It's like the old time dealership where the dealership employees talk and an over backward to help you with purchase. Very knowledgable and friendly. It's like the old time dealership where the dealership employees talk and answer your questions in a friendly and professional way. More

I came in to have a GM radio which I had bought switched. Looking around online I found cost to install and reprogram the radio for my vehicle to be $60 - $80 depending on the dealership. Without hesitation, Looking around online I found cost to install and reprogram the radio for my vehicle to be $60 - $80 depending on the dealership. Without hesitation, I brought it here to have mine switched out because of other work I've had done there in the past. When I had called to schedule the appointment, they estimated a hour to a hour and a half to do this. When I arrived I was given a estimate of $195.00 (he stated this would be a worse case scenario, and I had already done my research). Having the trust I had, and since I was now there, I let them go ahead. to my surprise they came in close at $100.10, $20.10 higher than the highest cost I found doing my research. REALLY!!! The work order showed it took them ".9 hours. $100.10 for less than a hours labor??? I'm in the wrong business! More

I brought in my '98 pickup because it was leaking power steering fluid. I was sure they wiuld tell me I needed a new pump. What a suprise when they said all I needed were hoses! There was no "upsell" press steering fluid. I was sure they wiuld tell me I needed a new pump. What a suprise when they said all I needed were hoses! There was no "upsell" pressure, everyone was friendly, the work was done as promised, and they even found me a coupon for my oil change. Great experience!! More