Luther Brookdale Chevrolet Buick GMC

The person I was dealing with was very patronizing. They were trying to sell me something over and over that I didn't want. Even after telling them multiple times I didn't want the product, they kept askin were trying to sell me something over and over that I didn't want. Even after telling them multiple times I didn't want the product, they kept asking me. They also said the service would take 1 to 1 1/2 hours and it took 2 1/2 hours. They didn't come back to see how the progress was going, making me wait without word. Thank you. More

Took 25 minutes to set up appointment for tires and an alignment. Service sent me to parts to get tires, but couldn't get tires without customer number. Parts sent me back to service for customer number. alignment. Service sent me to parts to get tires, but couldn't get tires without customer number. Parts sent me back to service for customer number. Service got upset with me for asking like it was my fault. Finally got customer number and sent back to parts to get tires ordered for service appointment. There has to be an easier way, I even had the part number from their website for the tires before I called. More

Luther Brookdale Chevrolet does a great job! The Service Dept first greets you & makes you feel very comfortable. Everyone helps through the entire process, they explain everything. They are very profession Dept first greets you & makes you feel very comfortable. Everyone helps through the entire process, they explain everything. They are very professional, the either organization is very professional. More

I purchased my 2010 Acadia from Luther Brookdale GMC, and after 90,000+ miles, I still return to the dealership for ALL of my service needs. I have found them to be very competitive, fair, helpful, and quic after 90,000+ miles, I still return to the dealership for ALL of my service needs. I have found them to be very competitive, fair, helpful, and quick. I feel very confident that they have my best interest in mind, and am never pressured to do services that I do not ask for. I have used them for everything from oil changes to tire replacement, along with a few repairs thrown in. I do not live conveniently close to the dealer, but have bee so satisfied with there work, that I even go there for EVERY oil change, and that's pretty frequent with my driving habits! More

First-class all the way. They treat customers with honesty, kindness, and respect. They aren't always the fastest, but always have service times available, and provide a pleasant waiting experience. honesty, kindness, and respect. They aren't always the fastest, but always have service times available, and provide a pleasant waiting experience. More

I brought in my 07 Corvette for a quick oil change/lube before storing it for the winter. I brought in my own supplies and the tech even installed my quikvalve and returned the old oil pan drain bolt. I before storing it for the winter. I brought in my own supplies and the tech even installed my quikvalve and returned the old oil pan drain bolt. I go in just to see Laurel; well almost.... I bought my Vette at Brookdale Chev so might as well get service there too. You can certainly go to some cheesy garage or Jiffy Lube; but I like factory trained techs to service/touch my car, yes even for an oil change. More

I brought my car in for a 30,000 mile check up and I brought my car in for a 30,000 mile check up and serivce. I was given a loaner car for the day. I was having a problem with the heat not coming I brought my car in for a 30,000 mile check up and serivce. I was given a loaner car for the day. I was having a problem with the heat not coming out the dash vents, Bruce took me to the car and showed me how to work the manuel controls. Everyone was very helpfull and polite. More

Wonderful dealership and great staff! They go out of their way to make sure you are pleased with their service and dealership. They are on point with their appointment times. their way to make sure you are pleased with their service and dealership. They are on point with their appointment times. More

I WAS MET WITH FRIENDLY SMILES AND THE PAPERWORK WAS TAKEN CARE OF EFFICIENTLY AND QUICKLY. WAITING FOR THE SERVICE TO BE COMPLETED WAS COMFORTABLE, AND THE COMMUNICATION WAS TOP NOTCH. I WILL DEFINIT TAKEN CARE OF EFFICIENTLY AND QUICKLY. WAITING FOR THE SERVICE TO BE COMPLETED WAS COMFORTABLE, AND THE COMMUNICATION WAS TOP NOTCH. I WILL DEFINITELY BE BACK! More

I brought my vehicle in for a service check and was greeted immediately by a friendly employee named Jason. My vehicle was taken and I was told it would be about an hour wait. At an hour Jason came b greeted immediately by a friendly employee named Jason. My vehicle was taken and I was told it would be about an hour wait. At an hour Jason came back and let me now the problem and then offered me a free loaner vehicle while the repair occurred. The loaner was a better model than my own car and he helped me transfer the items fom my vehicle into the loaner. When my car was ready for pick up he remembered my name and was again very friendly. I would recommend Luther Brookdale to everyone. More