Luther Brookdale Chevrolet Buick GMC

First time buying a car on my own. Feeling a bit overwhelmed and I'm sure looking like a fish out of water. Pat Riestenberg was helpful and patient with all my questions and was willing to work with overwhelmed and I'm sure looking like a fish out of water. Pat Riestenberg was helpful and patient with all my questions and was willing to work with me over the phone/email since I live 2 1/2 hours away from dealership. I drove away feeling I got a great deal on my trade in and my new car. I will continue to give them my business and encourage family and friends to do the same. More

Thank you for the quick service and the information the oil change tire rotation deal. Looking forward to more great service from this dealer. Casie Tulenchik you are the best. Terita oil change tire rotation deal. Looking forward to more great service from this dealer. Casie Tulenchik you are the best. Terita More

Luther Brookdale Chevy always provides excellent service. Their employees are friendly and kind. Every time we have been in for service on our vehicle, they go above and beyond what is expected, making sure Their employees are friendly and kind. Every time we have been in for service on our vehicle, they go above and beyond what is expected, making sure we have a great experience. Thank you. More

Trunk would not open using the in-car or either of 2 FOB's It took over 1 hour to get a diagnosis and the representative neglected to contact me to let me know what had to be done. He expla FOB's It took over 1 hour to get a diagnosis and the representative neglected to contact me to let me know what had to be done. He explained to me that a module was needed and would take 2 hours. After 2 hours I contacted the rep and he told me that the mechanic did something to the air bag and would take more time. After about 30 minutes I was told that the work was done. I paid and went home thinking everything was OK. At home, I tried out the 2 FOB's and one worked ok, but the other didn't work at all. So I had to go back to the shop and the mechanic fixed the problem. The work wasn't completed when I paid the bill and drove off with the impression that I had gotten a good job. Not so, I got a job no shop should allow to happen. I paid big dollars to get a good job and after 4 hours, I had to go back so you, Luther, could finish the job. More

All of the people at Luther Brookdale Chevrolet are friendly and go out of their way to do all that is possible to be sure your experience with the vehicle purchase to any service that is required is o friendly and go out of their way to do all that is possible to be sure your experience with the vehicle purchase to any service that is required is of superior quality. Customer satisfaction is their goal. When we experienced repeat problems with our GMC vehicle they were very attentive to our concerns and dealt with us in a fair honest approach. We were completely satisfied with the results regarding our issue. I would highly recommend this dealership to anyone. More

This was the best car shopping experience I have ever had. Very friendly people at the dealership. I would recommend this dealership to all my friends had. Very friendly people at the dealership. I would recommend this dealership to all my friends More

Had my 2012 Chevy Impala in for repairs for an intermittent problem that didn't happen every time you drove it. Couldn't get it to act up the first time I took it in but a week later it was actin intermittent problem that didn't happen every time you drove it. Couldn't get it to act up the first time I took it in but a week later it was acting up again so I stopped and picked up the service tech and was able to get it to act up. Since the problem was not tripping a sensor it made it very hard for them to diagnose. Working with the techs at GM they finally determined it was the camshaft actuators. All in all the process took almost a week but they provided me with a rental car and always kept me informed on what was going on. They were always friendly and always had my best interests in mind. All repairs were completed and since the car was still under warranty there was no charge. Great service and great people! I would recommend them to any of my friends or family! Thank You Bart for your professionalism and sense of humor. Dan Lee - Spooner, WI More

As far as the actual dealership it is good. The service area however is a different story. I brought my truck in to get serviced the lady that I spoke with when I made the appointment informed me that she area however is a different story. I brought my truck in to get serviced the lady that I spoke with when I made the appointment informed me that she could get me in same day at 8 am so I was happy. When I got there the check in was great. The service rep that helped me told that it would take as long as 2 1/2 hours for the repairs. So I dropped my truck off by 2:00 pm I had still heard no word from the service rep so I called and was told my truck was getting put on the machine at that time. I was hot my car had pretty much sat there the entire time.Long story short the 2 1/2 hour job took 8 1/2 hours to complete so needless to say I wasn't able to get anything done for the day. I was happy that I was able to get my son from daycare on time. Like I told the service manager if that is how they do business I will never give them any of mine again in life ...I was thinking of purchasing tires from them but that last visit put a really bad taste in my mouth about that department so i will pass More

It was ok at Luther Brookdale Chevrolet but I don't know if I would go back there. I do like the car very much know if I would go back there. I do like the car very much More

The noise in the front end has been eliminated and it is quiet again. The repair was estimated for over two hours however was completed in far lass time. The fast s.ervice was greatly appreciated quiet again. The repair was estimated for over two hours however was completed in far lass time. The fast s.ervice was greatly appreciated More