Luther Brookdale Chevrolet Buick GMC

I had a few bad experiences at another Chevy dealership, so was a bit nervous about Luther too. I was referred to Luther by an aquaintence, who just raved about the awesome and great professional service th so was a bit nervous about Luther too. I was referred to Luther by an aquaintence, who just raved about the awesome and great professional service that Luther Chev offers. The actually show that they care what you think of their service. I had work done today under warranty. I got a call from Nick stating the issues that needed to be fixed. He told me it will take until %;00pm. Well, I just could not do that. I NEEDED my car back no later than 3:00. Guess what? He not only made sure the car was done by 3:00, but actually it was ready by 2:40! When I brought the vehicle in, Nick greeted me immediately. Offered me transportation, to and from where ever I needed to go. When I picked the car up, everyone, cashiers, and the guy that brings me the car were just so kind, and I loved the smiles. Hey! They even washed my car!!! Thank you Luther Chevrolet. I will for sure be returning and will spread the good word. More

All in all it was a pretty good expierience, Employees are respectful and the mechanic was good. Price sucked,but thats always the case when your dealing with getting your car repaired. are respectful and the mechanic was good. Price sucked,but thats always the case when your dealing with getting your car repaired. More

Dropped off vehicle. Didn't hear from anyone 24 hours later. Called and was transferred around, put on hold, transferred some more only to find out my service person didn't even know the vehicle was ther later. Called and was transferred around, put on hold, transferred some more only to find out my service person didn't even know the vehicle was there. Finally received a call back. Vehicle was ready, everything fixed. Went to pick up vehicle, was told vehicle was right outside. Walked around in sub-zero temps, couldn't find vehicle. Went back in, vehicle parked way out back, not out front like originally told. Tire monitor system service light is off, must have been fixed. Ooops got on the highway and lights back on, maybe it wasn't fixed. Called at 8am this morning to talk to service about the problem still not fixed, its almost 3pm still no return call. Am I unhappy? Take a good guess. More

I was disappointed today when I arrived at my 12:15 PM appointment to have my oil changed and there were cars lined up like I have never seen before. When I finally got in to the service desk, I was met appointment to have my oil changed and there were cars lined up like I have never seen before. When I finally got in to the service desk, I was met by a gal who didn't seem to know a lot about what was going on. Then to top it off, she told me that it would be at least 1 hour and 15 minutes. I asked and to verify what she had stated and she confirmed. I would think that if an appointment had been made, then it shouldn't take that long to change oil. This was very disappointing. More

The service here is always the best, Pricing and the service people take time to talk to you about your service and let you know the cost up front. service people take time to talk to you about your service and let you know the cost up front. More

I think they are now one of the best places that a person can bring their car to. They do the job on time and have some very good price specials . They seem to do the little extras that want you to come ba can bring their car to. They do the job on time and have some very good price specials . They seem to do the little extras that want you to come back . More

Salesperson, Dave Harrer, very knowledgable about Buick Enclave. Very informative but no high pressure. As a potential buyer we were introduced to various members of management who were all friendly. Pr Enclave. Very informative but no high pressure. As a potential buyer we were introduced to various members of management who were all friendly. Previously had a 2011 Enclave which Luther serviced - always did a good and timely job. Now have a 2014 Enclave as a result of the overall experience. Only brand choice given was Chevy but we bought a Buick Enclave. More

My Suburban (6 mos old) had an issue that occurred ever so slightly. I brought it in not really expecting to resolve the issue due to its infrequent occurrence. Luther took the time to thoroughly test th so slightly. I brought it in not really expecting to resolve the issue due to its infrequent occurrence. Luther took the time to thoroughly test the vehicle and found the issue. They special ordered the part and "express" shipped it to them so that I could have my car back on the same day. More

We were very impressed with the sales process and professionalism of all staff, especially Adam, Mimi and Curt. This experience was by far the best ever and we have been buying cars for many years. professionalism of all staff, especially Adam, Mimi and Curt. This experience was by far the best ever and we have been buying cars for many years. Congrats, Luther GMC. More

Went in for oil change. Service was great and finished with in 1 Hour as promised. Also washed vehicle and cleaned and dried it good. Very Happy with the way I was treated. Also checked all fluids. with in 1 Hour as promised. Also washed vehicle and cleaned and dried it good. Very Happy with the way I was treated. Also checked all fluids. More