Luther Brookdale Chevrolet Buick GMC

Excellent service The quality of service at Luther is matched by the friendliness and caring of those who provide it. It is always a good experience to bring my Equino The quality of service at Luther is matched by the friendliness and caring of those who provide it. It is always a good experience to bring my Equinox in for service, even though, as an early appointment, there were no fresh cookies. More

Helpful and Timely Service Today was just a typical oil change service, but Luther Brookdale Buick/GMC performed admirably. Bruce was very helpful and patient, acknowledging my Today was just a typical oil change service, but Luther Brookdale Buick/GMC performed admirably. Bruce was very helpful and patient, acknowledging my coupon and assisting with some tire information for a possible future sale/service. Luther had me in and out in less than 45 minutes and washed my car. A great experience once again, which is what keeps me coming back. -EAA More

I have mixed feelings towards this dealership. I love my car however that is not what this review is for. I really dislike that the price you see is the price of the vehicle. Are the vehicles unreasonable? car however that is not what this review is for. I really dislike that the price you see is the price of the vehicle. Are the vehicles unreasonable? No. But the fun of getting a car is haggling a price. There isn't much incentive to buy from the dealership besides the fact that they had the exact used car I wanted. They wouldn't even fill up my tank. I was told they only do that for new cars. But when I pay $20,000 + for a car the least you can do is fill up my gas tank. The people were very friendly and I really liked Chris but they need to hire more people. The poor man was running around like his head was cut off. We sat waiting to talk to the finance people for over two hours. When I'm paying that much money I would like to not sit there forever. In hindsight though, I went in on a sat. I wouldn't tell people to not go there but don't expect super service or great incentives. More

Best buying experience! I have purchased from here in the past and will continue to do so. No pushing to buy just helpful caring staff. Thank you again. I'm enjoying my new car! the past and will continue to do so. No pushing to buy just helpful caring staff. Thank you again. I'm enjoying my new car! More

The salesman, Steven, was the best. He made buying a new vehicle an enjoyable experience. He really made you feel like he would do everything in his power to get you into the vehicle you wanted to buy! A vehicle an enjoyable experience. He really made you feel like he would do everything in his power to get you into the vehicle you wanted to buy! A great dealership! More

We, my wife and I, have purchased 5-6 vehicles from Luther Bros. over the years. A contributing factor for our being loyal to Luther is the outstanding service dept with all of the Luther Dealerships. Luther Bros. over the years. A contributing factor for our being loyal to Luther is the outstanding service dept with all of the Luther Dealerships. I have become familiar with Mike at the GMC Dealership (first at the Chev Dealership) over the years. I have come to trust Mike in what ever he may suggest in terms of service. I have also sought his advise on other vehicle matters as well. The service we receive is always high quality and reasonably priced. More

I had the greatest customer service experience ever. My service advisor Casie kept me informed regarding my much needed repairs daily and also made great recommendations for future maintenance. His custome service advisor Casie kept me informed regarding my much needed repairs daily and also made great recommendations for future maintenance. His customer service alone is why I continue my business with Luther Chevrolet. Thanks again Casie. More

I went in for my check engine light, on the same day I had to go out of state for a business conference. I was leaving town at 10am and was able to get my car in at 9am. Matt worked hard to make sure that had to go out of state for a business conference. I was leaving town at 10am and was able to get my car in at 9am. Matt worked hard to make sure that I knew if my car was ok to make the drive in time for me to leave. When the codes came back showing that my car would not be ok to make the drive, he worked to get me the last reserved rental vehicle available on the lot so that I could get on the road right away and not have to wait for an outside rental car. Once my car was ready to go 2 days later, I came to pick it up. Matt said he would have it washed if I wanted to wait. Since I had been needing a wash in order to put my tabs on, I quickly agreed. When he heard that I needed the tabs put on, he offered to take them and put them on for me as soon as the car was ready. Though it seems like a small thing, it was the extra touch that made this visit absolutely great! More

I visited the dealer with a warranty problem. I was told it might take 1 hour to 1-1/2 hour to diagnose the problem but they did the job much quicker than that. they diagnosed the problem and fixed it told it might take 1 hour to 1-1/2 hour to diagnose the problem but they did the job much quicker than that. they diagnosed the problem and fixed it and the car was all ready in just over an hour. Matt S personally drove my car through the car wash even though the temperatures were quite cold. excellent service. More

I dropped our Outlook to the dealer for a check engine light issue and the Service Dept diagnosed the issue, confirmed the diagnosis was correct, by checking the part, and fixed it. The diagnosis was effi light issue and the Service Dept diagnosed the issue, confirmed the diagnosis was correct, by checking the part, and fixed it. The diagnosis was efficient and inexpensive and the vehicle was ready the same day for pick-up. When I arrived for pick-up, the check-out was easy and quick. The best part is my vehicle was parked in the garage for me (warm) on such a frigidly cold day. (I didn't need to aimlessly look for it in the outdoor parking lot). It has been a LONG time since I have had such a good experience with a dealership on repairs from the ease of setting up the appointment, the communication and the pick-up. I would definitely use them again and recommend the dealership. Great job! More