Luther Bloomington Hyundai

Misquoted price for service. Got mixed messages on warranty information. The service took much longer than necessary. The price for the service was double what a quality service dealer would normally warranty information. The service took much longer than necessary. The price for the service was double what a quality service dealer would normally charge. More

On a busy Saturday, I went in to test drive crossovers. Although I was only there to test drive, Soroush Nezhad's knowledge and helpfulness helped reassure me that the Hyundai Tuscan was the car for me. So Although I was only there to test drive, Soroush Nezhad's knowledge and helpfulness helped reassure me that the Hyundai Tuscan was the car for me. Soroush did this by not only knowing the features of the Tuscan but also the features of competitor's crossovers I had researched prior to coming to the dealership. Even though it was a busy day and I was only there to test drive, Soroush made me feel like I was a top priority. Before I left the dealership, he made sure to go over all of the features of my car with me and also set up my phone with Bluetooth. Not only was Soroush helpful but he was more than patient, as I had arrived with a friend and needed to wait for my trade in car to arrive (since I had not planned on purchasing that day). I felt in no way pressured or rushed to purchase and couldn't have asked for better service. Although my car took awhile to arrive, Soroush made sure to have the finances set in place so when my car did arrive the deal could be finished as efficiently as possible. I would highly recommend going to this dealership if you are looking to purchase a car. Soroush and the Luther dealership has made a repeat customer out of me. I can assure not only Soroush but the Luther team that the next time I need to purchase a car, I will be back. Thanks again for the service it was greatly appreciated! More

We had an absolutely horrible experience at this dealership. We walked in to the dealership and the atmosphere was not one of a high quality new car dealership. Instead, we got the feeling we were a dealership. We walked in to the dealership and the atmosphere was not one of a high quality new car dealership. Instead, we got the feeling we were at a used car lot. Our interaction with Soroush was even worse. He started out nice enough, but soon become hostile when we asked to test drive a new Elantra and Sonata. He said that they were too busy to complete a test drive. So, we asked if we could see a new Elantra. He said that the few they had were flying out of the dealership and that there were none available for us to even see. He said this as he looked at the Elantra Inventory on his computer and we noticed that there were over 5 new Elantra's in stock. Then, Soroush kept asking us to make an appointment during the week when we was less busy. This was by far the worst car buying experience we have ever had. We left this dealer and put a deposit down on a new Elantra at a different Hyundai dealer that very same day (even though we were not planning on buying that day). We chose to purchase that day, because we ended up finding a sales person at a different Hyundai that took their time to understand our needs and work with us. I will be sure to discourage others from ever stepping foot in the Bloomington Hyundai dealership. Go to Brooklyn Park, Inver Grove Heights, or Morries. They are all far superior to Bloomington Hyundai. Soroush - I would suggest changing your sales tactics. Just because someone doesn't come running in the door, screaming: "sell me a car, sell me a car", does not mean they are not serious about buying. More

The car was avaiable at the Internet price and was ready for pick up the same day.Great service.extremely pleased with my Sonata and the quality buying experience for pick up the same day.Great service.extremely pleased with my Sonata and the quality buying experience More

Had a great experience with Tracy at Luther Hyundai. I got the price up-front which takes a lot of the drama away from car shopping. Tracy knew everything about the vehicle features and how they compared got the price up-front which takes a lot of the drama away from car shopping. Tracy knew everything about the vehicle features and how they compared to competitors, never talking down the competitors but giving an honest answer. I also appreciated how he respected my time; most of the transaction went very quickly and for the final prepping of the vehicle he told me right away it would take some time so just come back in a while - I've been in this situation before and ended up sitting around for a couple hours which is no fun. Also everying about pricing, financing, extras etc. was honest and above-board, nobody tried to sneak anything by me or give me a hard sell on something I didn't want. Flexibility too - a friend had a "Friends and family" coupon for the purchase, I didn't have it with me but they covered it for me on the honor system, I appreciated this since it saved me another trip. Love the car (Hyundai Santa Fe) and great buying experience! More

Excellent experience! I have a 2003 Sonata and just purchased the 2011. Everyone from sales to financing at Luther Bloomington was great - pleasant to work with! I would recommend them to all friends a purchased the 2011. Everyone from sales to financing at Luther Bloomington was great - pleasant to work with! I would recommend them to all friends and relatives. More

This was an unexpected, very positive new-car buying experience for us. We went to this dealership as part of the make/model winnowing process. While the Hyundai Santa Fe was on my short list, The car experience for us. We went to this dealership as part of the make/model winnowing process. While the Hyundai Santa Fe was on my short list, The car we ended up buying, a 2011 Tucson Limited, was not. The salesperson, Ron Ruben, was excellent to work with, no pressure, no BS. Even though we kept staff working two hours past closing time on a beautiful Saturday evening, everyone was patient and helpful with the delivery. I would recommend Luther Bloomington Hyundai for sales, based on our experience. More

Thomas and Eric (from financial) both are very very helpful to us! I will recommend any friends to Thomas to help looking for a new car . My husband wants to lease a car thru Hyundai as soon as his N helpful to us! I will recommend any friends to Thomas to help looking for a new car . My husband wants to lease a car thru Hyundai as soon as his Nissan lease expires in few months. VERY GOOD Service!!!!! More

Tracy was very thorough throughout our whole purchasing experience. Instead of just going over the items of the car, he made sure we understood and would immediately feel comfortabledriving the car. I hi experience. Instead of just going over the items of the car, he made sure we understood and would immediately feel comfortabledriving the car. I highly recommend Tracy and Luther Bloomington Hyundai. Sandra Hazen More

Tracy DeBruzzi was just great to work with, very knowledgeable, friendly, and helpful. I was offered a very fair price for a 2011 Sonata, took the test drive, completed the paperwork, and was in the knowledgeable, friendly, and helpful. I was offered a very fair price for a 2011 Sonata, took the test drive, completed the paperwork, and was in the car all within three hours. Tracy took great care to explain all the features of the vehicle, was patient in answering all my questions, and followed up with a phone call a few days later. The best car-buying experience I've had. I recommend Tracy highly. More