Luther Bloomington Hyundai

Great customer service My visit to the Hyundai Service Center was great. Jamie was very polite and helpful. The service was completed in a timely manner and the invoice was My visit to the Hyundai Service Center was great. Jamie was very polite and helpful. The service was completed in a timely manner and the invoice was easy to follow. More

Great Salesman Josh Thomes helped me right away when I arrived, let me test drive two of my choices and explained everything about the car very well. He was amazing Josh Thomes helped me right away when I arrived, let me test drive two of my choices and explained everything about the car very well. He was amazing especially since he stayed late to help me lease the car and never made me feel like he was in a hurry. It was a great experience and I would definitely purchase from him again. I was also very happy that I came in due to the leasing special of 259/month and I was able to walk out with that exact price without any issue. I would definitely buy from Bloomington Hyundai again. I did speak to Kassia over email originally, and when I asked her about a specific time I could come in on Saturday, she never did respond if it was ok or not to come that late in the day. But Josh was amazing and I’m happy he was able to help me when I came in, even though it was later in the day. More

Great car buying experience We were greeted in a very friendly manner by Paul who right away looked for someone to help us. Carrie McWilliams was awesome. She listened and helped We were greeted in a very friendly manner by Paul who right away looked for someone to help us. Carrie McWilliams was awesome. She listened and helped us with kindness and professionalism. We were impressed with her knowledge of the product she was selling us and how through she was in explaining every feature of the Tucson. We have been looking for a car for a while and in most places have felt a pressure to buy from them. Even though we came with the idea of buying and knew which particular car we wanted, Carrie didn't know that, but she was always listening to what we wanted, our budget, etc. It was a great experience! More

Horrible They are the worst service department in the whole world. Financing is awful and the GM doesn’t care he’s just happy for the paycheck. They are the worst service department in the whole world. Financing is awful and the GM doesn’t care he’s just happy for the paycheck. More

Oil and filter change Service was performed in a timely manner. Interface with representatives was friendly and professional. Also, the waiting area was comfortable. Coff Service was performed in a timely manner. Interface with representatives was friendly and professional. Also, the waiting area was comfortable. Coffee was very good as was the comfort of the furnishings. More

Wonderful! Very helpful. Explained what would be done. Very nice waiting room. Love the staff - very friendly and helpful. Work was completed earlier than ex Very helpful. Explained what would be done. Very nice waiting room. Love the staff - very friendly and helpful. Work was completed earlier than expected. Felt like my patronage is important. Wonderful! More

Service review My car seat is always moved to a different position when I leave my car for service and isn’t put back. Also my headlight setting is generally changed My car seat is always moved to a different position when I leave my car for service and isn’t put back. Also my headlight setting is generally changed and not reset to the original setting. Can’t figure out why these items are changed at all or why when they are changed in the first place. In the past the car was cleaned better than it has been recently. More

Oil filter change He was prompt and courteous. He was helpful. A very nice man. I think he must be a FreeMason. Because of him, I will service my car with this dealersh He was prompt and courteous. He was helpful. A very nice man. I think he must be a FreeMason. Because of him, I will service my car with this dealership. There was a girl there that ignored an older lady until Dave came and helped her. Needs to talk to that girl. Dave knows her name. More

Not exactly a luxury experience Chose the valet service for my first maintenance on my new Genesis My car was returned dirty The service was fine but I expected more from a luxury Chose the valet service for my first maintenance on my new Genesis My car was returned dirty The service was fine but I expected more from a luxury car dealer The luther Honda dealer always washes my cars after service More

Great team!! We came in not knowing what mid size suv we wanted and needed to test drive several different makes. There was no pressure by any of the agents. They We came in not knowing what mid size suv we wanted and needed to test drive several different makes. There was no pressure by any of the agents. They gave us all the information we needed to make an informed decision. When we did decide to purchase a Hyundai we had very specific wants and at the time this dealership did not have a vehicle fitting our exact wants. A week later we received a call saying they had a vehicle coming in that we might be interested in. It was exactly the vehicle we were looking for!! We truly appreciated the great communication and follow through from Carrie and the other team members at Bloomington Hyundai. More