Luther Bloomington Hyundai

Recall The service was just fine and I'm not going to go on and on to meet some arbitrary number of words. Service was done well The service was just fine and I'm not going to go on and on to meet some arbitrary number of words. Service was done well More

Impressed by courtesy and integrity I came in for three recalls on my 2011 Hyundai Sonata, plus another issue with the steering column that turned out to be covered under warranty. I get I came in for three recalls on my 2011 Hyundai Sonata, plus another issue with the steering column that turned out to be covered under warranty. I get my routine service and oil changes done at a small shop in my neighborhood, so I was at Luther Bloomington Hyundai only for this no-charge work. In spite of that I got an immediate sense of friendliness, courtesy and professionalism from Jamie Tresidder. He gave me a time estimate for the repairs (shorter than expected), and also printed out a 45,000-mile service list for me, in case I felt my car was in need of any of that work. He made it clear this was for my information only, and put no pressure at all on me for getting any of this extra work done. I took a few minutes to consider it, and went back to him to say it couldn't hurt to have them do everything on the list but the oil change, which I was up to date on. I couldn't have been more impressed, or appreciative, that he gave me his honest assessment: given my car's condition, none of this extra work was truly necessary to have done. That, to me, is excellent service, and I give Jamie high marks for that integrity, and the dealership high marks for employing people of that quality. The recall work was done on time, and I left very happy with the whole experience. Thank you! More

Experience Marisa was friendly and answered all my questions. The overall experience was good. The one drawback was after finalizing a monthly payment. When w Marisa was friendly and answered all my questions. The overall experience was good. The one drawback was after finalizing a monthly payment. When working with the finance rep he made I seem like I needed the excessive wear package or that it was going to be included without really asking. I told I was quoted a price and would not sign if the price was going up. It was then he told me I could decline. Did not appreciate that at all but the rest of the experience seemed pleasant. More

Recall repair Polite service writer. Kept me informed and a freshly washed, cleaned, vacuumed and repaired car was returned to me! Count me as a happy customer. Polite service writer. Kept me informed and a freshly washed, cleaned, vacuumed and repaired car was returned to me! Count me as a happy customer. More

Great salesperson The salesperson was great, ask a lot question about what I was looking for. show us cars, suv. I was able to pick the car that was right for me. Thank The salesperson was great, ask a lot question about what I was looking for. show us cars, suv. I was able to pick the car that was right for me. Thanks More

Excellent Experience! We had a wonderful experience at Luther Bloomington Hyundai on Saturday. Luis Duran, our sales consultant, was fabulous! He was very personable and We had a wonderful experience at Luther Bloomington Hyundai on Saturday. Luis Duran, our sales consultant, was fabulous! He was very personable and knowledgeable about the vehicle we purchased. Thanks so much! More

Communication is the Key My car wouldn't start and needed to be towed in. Austin knew the situation, helped me get a loaner and texted me as progress was made. I knew what w My car wouldn't start and needed to be towed in. Austin knew the situation, helped me get a loaner and texted me as progress was made. I knew what was going on and when my car would be ready. When I cam ti pick the car up Louie, the person who worked on it, told me what happened and instructed me about what I should look for in the future. Everything worked smoothly. I appreciate the information. So far the car starts up every time. More

Engine repair My Hyundai had an engine issue that the dealership not only covered under warranty without a hassle, but worked late to get me my car back several day My Hyundai had an engine issue that the dealership not only covered under warranty without a hassle, but worked late to get me my car back several days early. Friendly and courteous staff. Only complaint was they forgot to close the hood all the way. More

30K Service Brought my Santa Fe in for its 30K service. Advisor was Jamie. Super courteous. Took about 2-1/2 hours, which was right on target with the estimate. A Brought my Santa Fe in for its 30K service. Advisor was Jamie. Super courteous. Took about 2-1/2 hours, which was right on target with the estimate. Also caught that the battery was getting weak, so I had them replace it. 100% satisfied. More

Great buying experience Great knowledgeable no pressure sales personal. Very friendly and took the time to answer all our questions. Well informed finance department. Very ea Great knowledgeable no pressure sales personal. Very friendly and took the time to answer all our questions. Well informed finance department. Very easy buying experiance. Would definitely buy from Luther Bloomington Hyundai again. More