Luther Bloomington Hyundai

Recall fix Everything was quick and efficient. The pick up and drop off for the shuttle I took to the mall of America was great. Just really an easy experience. Everything was quick and efficient. The pick up and drop off for the shuttle I took to the mall of America was great. Just really an easy experience. More

Seal repair & 2 recalls Great communication, got it done in one day, I was very impressed!! The service guy, can't remember his name stayed in touch throughout the day, alwa Great communication, got it done in one day, I was very impressed!! The service guy, can't remember his name stayed in touch throughout the day, always knew what was happening, which was great! More

Service better than expected First off.... I can honestly say that Abdi made a strong impression on me from the 1st call I made to your dealership after experiencing bad service @ First off.... I can honestly say that Abdi made a strong impression on me from the 1st call I made to your dealership after experiencing bad service @ another Hyuandai dealership in the metro area. You can hear his smile over the phone. Great attitude, enthusiasm, and a fun & outgoing personality which with 30 years in sales, I truly appreciated. Alex in finance was more than patient and explained things throughly when I had questions. Was overall a great experience. After a few days I noticed there are some things on the bar that isn’t working... and I am confident that when I get back into town, that Abdi will assure that those things get fixed without issue. Thank you so much to Abdi and Alex for making a very stressful process for me much easier with their great professionalism and assistance. More

New battery Needed a new battery. Was able to bring the car in immediately and received fast and good service. This was after a very cold spell and other places w Needed a new battery. Was able to bring the car in immediately and received fast and good service. This was after a very cold spell and other places were out of batteries. More

Bluelink had not been working since delivery of the vehicle. After multiple calls to Bluelink they determined that I needed to make an appointment to have th had not been working since delivery of the vehicle. After multiple calls to Bluelink they determined that I needed to make an appointment to have the head unit reset. More

Excellent! Went in for service but ended up buying a new car I’d seen on the showroom floor previously. Isaac and Kassia were wonderful to work with. Answered al Went in for service but ended up buying a new car I’d seen on the showroom floor previously. Isaac and Kassia were wonderful to work with. Answered all my questions and accommodated all my special requests. The “in car training” on all the car’s bells and whistles was thorough, clear and enjoyable...it came in very handy as I drove home from the dealer on a cold and snowy night. I’m now the happy owner of a 2019 Kona Ultimate! More

Easy and convenient My service was convenient, to the point, no pressure and Jamie was very friendly, informative and helpful. I'll definitely be coming back. Thank you. My service was convenient, to the point, no pressure and Jamie was very friendly, informative and helpful. I'll definitely be coming back. Thank you. More

Our salesperson, Maria, was amazing! Our needs are unique. Maria drove the car to our home in terrible road conditions just to make sure our new car could accommodate our disabled son's v Our needs are unique. Maria drove the car to our home in terrible road conditions just to make sure our new car could accommodate our disabled son's very specific physical needs. My need for this new car was because my old one had just been totaled in an accident. My injuries prevented me from shopping personally for the car, so Maria helped my husband find a car that met all my needs and that I love. When I was able to join in the process, she was incredibly helpful in expediting paperwork, etc., to shorten the time we were away from home and from our son. Because of our unusual situation, our new Santa Fe is the 21st car we looked at. We visited many showrooms and dealt with lots of salespeople. It's becoming increasingly unusual to find people with an outstanding work ethic and commitment to excellent customer service. Luther Bloomington Hyundai and Maria Lasusa provided both. More

Rear Deferential The first time I came in for service a bad part was put in so I had to come in a second time now the car seems fixed. The first time I came in for service a bad part was put in so I had to come in a second time now the car seems fixed. More

Dead battery cost reduced Frigid temps in Mn. My battery died in the bay after service and 10 minutes before closing time when service personnel were already gone. Came back th Frigid temps in Mn. My battery died in the bay after service and 10 minutes before closing time when service personnel were already gone. Came back the next day to have it replaced and because I needed to return a second day, the labor charges were eliminated. Appreciate that! Good service recovery. More