Luther Bloomington Hyundai

Painless Experience The staff I worked with was very quick to respond. I very much appreciated that they respected my preferred communication (email) and didn’t bombard m The staff I worked with was very quick to respond. I very much appreciated that they respected my preferred communication (email) and didn’t bombard me with sales calls. They processed my lease quickly the day of. I will be recommending to friends, family and coworkers. More

Diagnostic Austin took in my vehicle on a Saturday during closing, he gave me his word that I would recieve a call Monday around 10am. I did recieve update infor Austin took in my vehicle on a Saturday during closing, he gave me his word that I would recieve a call Monday around 10am. I did recieve update information right on time. His honesty and genuine customer care was great! He is an awesome employee for your company. More

Very friendly staff! Felt no pressure! I have always been impressed with this dealership. They are fair with there pricing and provide excellent service! This is my second Hyundai I've ow I have always been impressed with this dealership. They are fair with there pricing and provide excellent service! This is my second Hyundai I've owned and will keep coming back. They made my purchase less stressful by being patient while I made my decision. A special shout out to Luis and Alex! More

Recall work and oil change Jamie was wonderful. He always makes sure I’m aware of all the things I need to keep my car at its best. Thank you for all that you do Jamie Jamie was wonderful. He always makes sure I’m aware of all the things I need to keep my car at its best. Thank you for all that you do Jamie More

Staff is great..timing not to much Service was an oil change, which I was waiting, I do like the texting system you have which helps me communicate better, when I scheduled my 9:30 appo Service was an oil change, which I was waiting, I do like the texting system you have which helps me communicate better, when I scheduled my 9:30 appointment I thought I should have no problem scheduling another appointment for myself at noon of the same day? I arrived about 9:20 and checked in, got my text about my service, then proceeded to jump on my conference call I had for my work at 10, this call lasted until about 11 am, I figured my Santa Fe would have been complete well before my call was done, however not the case, I texted for an ETA which I received a text back that it would be about 10 minutes as they were jus finishing up. So I inquired Wow, since it was my second appointment in a row that an oil change only took almost 2 hours (I waited for that one too) for which I appreciate the complimentary service as well as the future credit for service I now have. I understand there might be staffing issues with absences or difficult services on other vehicles. I am very understanding about this but I mentioned in my last text back, that I will allow 2+ hours next time for a 10-15 minute oil change. And due to the cold this time I was not able to receive a car wash, the previous time I also did not get the complimentary car wash because of The length of the service 2+ hours I guess in the future IF the service of an oil change is going to be more then the hour stated please shoot me a text notification so I can plan ahead ...makes me think I need to request a loaner car for an oil change Regards Brian Haala PS I did appreciate the little gift bag which was left in my car after the lengthy service More

Prompt Service Professional and courteous staff... Easy to arrange appointments and also accept drive in. Good shuttle service available on demand too... And the wai Professional and courteous staff... Easy to arrange appointments and also accept drive in. Good shuttle service available on demand too... And the waiting lounge is pretty decently equipped if you choose to stay instead of drop off. The price seems slightly towards the higher side, but I don't have anything to compare against to be sure. More

New car purchase I went in to trade my vehicle in for another used vehicle and walked out with a brand new car. Absolutely in love with my purchase I went in to trade my vehicle in for another used vehicle and walked out with a brand new car. Absolutely in love with my purchase More

Genesis Concierge Service Absolutely great! Scheduled online, vehicle picked up, loaner provided, vehicle returned. What could be easier. The vehicle was returned washed and Absolutely great! Scheduled online, vehicle picked up, loaner provided, vehicle returned. What could be easier. The vehicle was returned washed and clean but a little later than promised. More

Fantastic Lease Experience Brandon Zimmerman has been my go-to guy at Bloomington Luther Hyundai for the past several years. He has helped me lease the 2013, 2016, and now the 2 Brandon Zimmerman has been my go-to guy at Bloomington Luther Hyundai for the past several years. He has helped me lease the 2013, 2016, and now the 2019 Santa Fe and is always been accessible, helpful and very professional. See you in 3 years Brandon! Alex Birch made financing piece understandable and and speedy and was very personable and professional throughout. Great job! More

Thoughtful Jamie and the team take time to explain what's happening, look into my questions, provide accurate time estimates, and are a pleasure to work with. Jamie and the team take time to explain what's happening, look into my questions, provide accurate time estimates, and are a pleasure to work with. More