Luther Bloomington Hyundai

Friendly and efficient! The female that checked my car in and out was thorough and nice! I’m there frequently, as this is my second Hyundai from this dealership and I rack up The female that checked my car in and out was thorough and nice! I’m there frequently, as this is my second Hyundai from this dealership and I rack up miles, so I need oil changes frequently. Definetly always a good experience, that’s why I come back! More

Pleased with service Adrian was very professional, friendly and knowledgeable. He answered all of my questions and was very helpful, it was a pleasure to do business with Adrian was very professional, friendly and knowledgeable. He answered all of my questions and was very helpful, it was a pleasure to do business with him. More

Oil Change Went in for an oil change and $250 later I am out the door. 15000 mile check up and oil change cost me $250. whoa. This is an Elantra not the spac Went in for an oil change and $250 later I am out the door. 15000 mile check up and oil change cost me $250. whoa. This is an Elantra not the space shuttle. I was there one hour and was charged $165 labor. No wonder the dealership looks like a casino. Don't get me wrong the employees were nice and hopefully the service is up to standards, but come on 165 labor for one hour. More

Best Car/vehcile Dealership EVER!! I am in complete awe of the outstanding, genuine, and exceptional customer service I received at Luther Bloomington Hyundai. The customer service I r I am in complete awe of the outstanding, genuine, and exceptional customer service I received at Luther Bloomington Hyundai. The customer service I received is by far the best I have ever had in a vehicle buying experience. The fact is that this 'WHOLE' dealership collaborates as a team and everyone in this dealership exhumes customer service at a level that is far superior than I have ever witnessed before. Upon my arrival I was greeted at the door and was delivered and introduced to Romelo who I have been talking on line with since February. Romelo gave me a great deal on a new Genesis and was a complete pleasure to work with! In addition to Romelo's expertise what also sold me was the complete car buying experience with this dealership, no pressure, no hassle, and honesty....... yes I said honesty, and it came from the used car Domestic Manager that gave me a great price for my trade-in, equal to NADA and Kelly Blue book value! Alex in finance was outstanding and Alex the General Manager came and thanked me for the purchase as well. The other sales personnel that I conversed with that day while visiting were also very receptive and also excellent connoisseur's of customer service. The discounts (Veteran) I received, the extended warranty package and all the perks were incredible. This dealership is decades ahead of the competition in customer service in so many ways, a concierge service for maintenance? Yes, they come to you, grab your car, give you a loaner and then deliver your completed car back to you. Unbelievable. I have told about 20 people about my experience already and I just the bought the car yesterday. Now my wife wants to buy from the dealership as well. The power of Excellent Customer service is back and Hyundai Luther in Bloomington is leading the way!! More

Efficient and Friendly Our shopping experience was good. They are fast, friendly and willing to work with us to get our price where we needed it to be. Our shopping experience was good. They are fast, friendly and willing to work with us to get our price where we needed it to be. More

Smooth experience Accomplished everything we needed. There was no waiting for long periods of time. Andy was very accommodating and polite. We test drove what we wante Accomplished everything we needed. There was no waiting for long periods of time. Andy was very accommodating and polite. We test drove what we wanted and always got a prompt response back. Luke was slightly pushier on the extended warranty than I would prefer. But seemed very knowledgeable. More

All around great experience AK took great care of us through the entire process. I called in a head of time to inquire on a car I had found on the internet. When we got to the de AK took great care of us through the entire process. I called in a head of time to inquire on a car I had found on the internet. When we got to the dealership AK had the car pulled up ready for a test drive. He walked us through purchasing options before sitting us down with Mike and Alex to handle the financing. Mike and Alex were very helpful letting us know which options make the most sense for us. After we got through finance AK informed us that the detailers had left for the day, so he cleaned the car as best he could but said we could get it detailed the next time we are in. The whole team made us very comfortable and I would go back again. More

I have purchased from better. I have worked with better lots and I do not like the service dept here . I have used a few times and I am livid right now I have worked with better lots and I do not like the service dept here . I have used a few times and I am livid right now More

Service follow up Carleen contacted me withn one hour of posting my concern regarding service issue and resolved my issue promptly. She did an excellent job. Great cust Carleen contacted me withn one hour of posting my concern regarding service issue and resolved my issue promptly. She did an excellent job. Great customer service Carleen. More

Excellent service Well organized and conducted operations from the drive through entry to the drive out exit. Communication and listening was very evident from all tea Well organized and conducted operations from the drive through entry to the drive out exit. Communication and listening was very evident from all team members and the work was performed as scheduled and on time. And I really appreciated having the car washed too (even though it was pouring outside). More