Luther Bloomington Hyundai

Easiest car purchase yet! We did all via email & phone. Super easy and quick deal. We found the vehicle we wanted and drove 2.5 hours. Josh & Hector were excellent We did all via email & phone. Super easy and quick deal. We found the vehicle we wanted and drove 2.5 hours. Josh & Hector were excellent More

Love my new car We were always welcomed and cared for in every step of our purchasing process. We never felt harassed and only slightly pressured...questions answered We were always welcomed and cared for in every step of our purchasing process. We never felt harassed and only slightly pressured...questions answered promptly More

Fantastic as Always! The customer service at this dealership is the reason I drive across the metro to keep getting my car serviced here! There are other dealerships close The customer service at this dealership is the reason I drive across the metro to keep getting my car serviced here! There are other dealerships closer but they can't match the level of friendliness that the Bloomington dealership provides every time. More

Great Very polite and customer focused! Good updates and had accurate estimates for when the work would be done. Only did work necessary and didn’t try to Very polite and customer focused! Good updates and had accurate estimates for when the work would be done. Only did work necessary and didn’t try to up sell. More

Some staff were helpful but no issues fairly resolved Matt was super helpful, the rest of the staff were all saying different things. I drove home a broken car after 2 months of waiting. Matt was super helpful, the rest of the staff were all saying different things. I drove home a broken car after 2 months of waiting. More

Amazing service Amazing! Amazing!! Amazing!!! It was a great experience overall. Andy knows his cars, he explained everything I needed to know. Customer service was i Amazing! Amazing!! Amazing!!! It was a great experience overall. Andy knows his cars, he explained everything I needed to know. Customer service was impeccable. The car was ready before I showed up which was good coz once I got there we started the test drive. More

Freindly.. Awesome deals! The whole car buying experience was great. Brandon was easy to work with, explained everything and made is feel at ease. We will recommend this dea The whole car buying experience was great. Brandon was easy to work with, explained everything and made is feel at ease. We will recommend this dealership to our friends. More

My maintenance appointment They really take great care of you when you go in. The service advisor was wonderful, kept me updated. They are also very efficient and you are in and They really take great care of you when you go in. The service advisor was wonderful, kept me updated. They are also very efficient and you are in and out of there in a timely manner More

Buying experience was fine. Service, look elsewhere. Although you pay a premium assuming higher quality service, I've lost trust and confidence in their ability to deliver consistent results. After 5 yea Although you pay a premium assuming higher quality service, I've lost trust and confidence in their ability to deliver consistent results. After 5 years, I'm going elsewhere. I mistakenly assumed Luther dealerships would have similar service levels after having over 10 years of solid service at one of their Honda locations. Clearly I was wrong. It is one thing to make a mistake. It happens. But to cast it off as a misunderstanding, ask the customer to return a second time to make things right and then turn around and try to charge that customer full price for their process breakdown while never really owning up to their errors is unacceptable. An opportunity to make things right and improve their standard work was squandered. Trying to squeeze another $84 out of this incident will end up costing them $100's if not $1,000's more in lost service opportunities and $10,000's in future vehicle sales. Too bad, really. The buying experience was solid. More

Professional My car had stopped while driving. Towed in around 4pm. The next day I was notified that the problem was found and fixed. Happy camper! My car had stopped while driving. Towed in around 4pm. The next day I was notified that the problem was found and fixed. Happy camper! More