Luther Bloomington Hyundai

The service manager basically called me a liar. When meeting with the service manager for a torn seat that was looked at by the dealership previously and being told they would replace it, she accuse When meeting with the service manager for a torn seat that was looked at by the dealership previously and being told they would replace it, she accused me of lying and saying I had torn the seat myself and she would let Hyundai know exactly that it was my fault. Not a good customer service manager. More

Great Experience Overall, I had a great experience at Luther Bloomington Hyundai. I had a very good idea of what I was looking for before going into the dealership. Th Overall, I had a great experience at Luther Bloomington Hyundai. I had a very good idea of what I was looking for before going into the dealership. They had two vehicles with the options that I was looking for. It was just a matter of what color I wanted. My sales consultant, Carrie McWilliams, was very knowledgeable about the car and she was able to answer all of the questions I had and give me a great run down on the features. More

Best price on new cars but expensive service We already had two Hyundai Sonatas so have had experience with the service and found it expensive compared to other dealerships. Thank goodness it is We already had two Hyundai Sonatas so have had experience with the service and found it expensive compared to other dealerships. Thank goodness it is a great car and has a 5 year warranty so didn't need much repair but even the scheduled maintenance was quite pricey. We just bought another new Hyundai Sonata. The experience was good until after signing all the forms for purchasing and financing they hit us with at least 7 packages to put on the car (like undercoating or clear coating) or covering repairs or servicing after the warranty expired. The highest priced package being nearly $2,500. I asked if we could take the list home and think about it. I was told then it would be on used car prices and not a new car. We weren't even taking delivery until the next day. It was really stressful making a fast decision on a lot of money. I would recommend when you are looking to get that list from each dealer so you can have time to consider what you want and also compare those prices as well as the price of the car. It was the best price but we probably will take it to another dealership for the more expensive servicing and repairs. More

Drove home happy! I went to this dealership after an already long day of car shopping. My experience was very satisfactory. I didn’t feel pressured or talked down to I went to this dealership after an already long day of car shopping. My experience was very satisfactory. I didn’t feel pressured or talked down to at all. The staff was very helpful and friendly. Everything was explained well. I had never purchased a car from a dealership before , so I am glad I worked with the people I did. I would definitely recommend them. More

Good experience AK and Alex were both great. Felt at ease and comfortable with both of them . Never felt pressured. Decisions were definitely mine. Would definitely r AK and Alex were both great. Felt at ease and comfortable with both of them . Never felt pressured. Decisions were definitely mine. Would definitely recommend. More

Courteous and fast The staff are knowledgeable and pleasant. They are thorough, fast and make appropriate recommendations. I've brought my 2 kids and a co-worker on boar The staff are knowledgeable and pleasant. They are thorough, fast and make appropriate recommendations. I've brought my 2 kids and a co-worker on board. More

Efficient, professional, fun and fast! Fantastic service, both in quality and approachability. I appreciate the professional attitude, complete transparency and knowing that my best interes Fantastic service, both in quality and approachability. I appreciate the professional attitude, complete transparency and knowing that my best interests are the focus. Service is fast and actually fun! More

First lease Adrian was great! This is my first lease and he took the time to explain the benefits of both leasing and buying in a way that I could understand. He Adrian was great! This is my first lease and he took the time to explain the benefits of both leasing and buying in a way that I could understand. He listened to what I wanted and helped me find a great car! More

Fast new car purchase Went into the dealership early Saturday morning with a need for a new car in a short amount of time! My truck got a huge estimate for repairs that mor Went into the dealership early Saturday morning with a need for a new car in a short amount of time! My truck got a huge estimate for repairs that morning so I needed to buy a new car and had to be done with all of it in a short time period as I had somewhere to be that afternoon! I test drove the Santa Fe I wanted and we had it all done including financing in a short time! We were on the road and made it just in time to see my daughter dance at her college football game at halftime - will definitely recommend Bloomington Luther Hyundai to all my friends and family More

Very responsive I would recommend this dealership to anyone. The communication with Austin was beyond my expectations. I will keep going back to my dealership.for mor I would recommend this dealership to anyone. The communication with Austin was beyond my expectations. I will keep going back to my dealership.for more service. More