Luther Bloomington Hyundai

Car purchase Luis Duran was very attentive and understood my busy schedule and limited time to find a car. He took me to the retailer where potential car I was int Luis Duran was very attentive and understood my busy schedule and limited time to find a car. He took me to the retailer where potential car I was interested in was located and rushed the purchase through. More

Thorough and efficient The service department did a great job getting my 2007 Hyundai back on the road. They even found repairs that were covered by the manufacturer! The service department did a great job getting my 2007 Hyundai back on the road. They even found repairs that were covered by the manufacturer! More

grear service A.K. Abdi knew exactly what he was doing and moved us along quickly and efficiently in a very friendly manner, making sure we were satisfied and happy A.K. Abdi knew exactly what he was doing and moved us along quickly and efficiently in a very friendly manner, making sure we were satisfied and happy with the choices that we made. We had the same friendly experience with Kassia Olejnicak in Finance. More

Misdiagnosed Having to bring my car to dealer 4 times to completely fix my headlight. Very frustrating and inconvenient. Light bulbs changed but wiring melted mech Having to bring my car to dealer 4 times to completely fix my headlight. Very frustrating and inconvenient. Light bulbs changed but wiring melted mechanism but not identified until 3rd visit. Couldn't complete work so I have to bring it in yet a 4th time to fix it, hopefully completely. More

Great Service ! Received shuttle ride back home and back to dealer. Nancy was excellent. She explained everything which was done and what wasn't necessary to be don Received shuttle ride back home and back to dealer. Nancy was excellent. She explained everything which was done and what wasn't necessary to be done. More

Good but could be more personable Good but staff overall could be more personable . Minimal greeting each time I come. They seem distracted, talking amongst themselves, Luther KIA did Good but staff overall could be more personable . Minimal greeting each time I come. They seem distracted, talking amongst themselves, Luther KIA did better in this area. More

The service manager I worked with was excellent. I give this service Manager a great review, because.... 1. He made my car top priority it felt with the turn around. 2. He educated me on what the I give this service Manager a great review, because.... 1. He made my car top priority it felt with the turn around. 2. He educated me on what the possible cause was of the noise I was hearing and replaced the part that seemed to make the noise go away. 3. He was courteous and made the experience enjoyable which can be hard to find elsewhere. More

Respectful n good Had a wonderful experience with. Had more questions n the numbers how they broke. Experience with Alex treated me equally respectful. U still pay too Had a wonderful experience with. Had more questions n the numbers how they broke. Experience with Alex treated me equally respectful. U still pay too much for a car no matter if I was with Luther six yrs. I do love my Hyundai n glad I am with Hyundai. My first car was Hyundai n should have stayed with hyndai More

Great customer service. I was in the market for a new car, this would be my 4th new car purchase. So I hv had that car buying experience and it is not always fun. dealership I was in the market for a new car, this would be my 4th new car purchase. So I hv had that car buying experience and it is not always fun. dealerships and sale people can be a bear to work with. Luther Bloomington Hyundai is not like that. My salesman A.K. Abdi was helpful and friendly. He never pressured me to make a decision I wasn’t ready to make. I had looked at the Mazda CX3, CX5 and also looked at the KIA NIRO. Test drove them all and the KONA twice. I really liked the Kona and test drove it twice to be sure it was the right fit. During and after my decision to purchase A.K. was there to assist me. Always extremely polite and professional. So far I love my new car and would send anyone and everyone to Luther Bloomington Hyundai to check out a new car purchase. My only complaint was that I applied for a lease online in a Wednesday at 10p. On Saturday I called the dealership to find out my application was not received or reviewed. Though I had gotten a confirmation email after submission. Monday morning I called again. Alex found both applications and said he did not see any problems. Monday afternoon Kassia said my application had been approved and apologized for delay. The car I wanted was gone 2019 sonic silver KONA. In the end the sales manager offered me a 2020 at $299 a month instead of the 2019 at $289 a month for a lease which was longer available in the color I wanted . I was satisfied with the offer and did not wrangle further or decide to go elsewhere. More

Thankful I was in a accident and needed a car. My sales consultant was friendly, answered questions I had and very helpful. My whole experience was great! I was in a accident and needed a car. My sales consultant was friendly, answered questions I had and very helpful. My whole experience was great! More