Luther Bloomington Hyundai

See below the reason for my visit and my views about the people helping me. Putting more words is not necessary in this specific instance. people helping me. Putting more words is not necessary in this specific instance. More

Problem with steering wheel clicking every time I turned it I have always had a very good experience every time I've been to Luther Bloomington Hyundai. I had a problem with my steering wheel clicking every ti I have always had a very good experience every time I've been to Luther Bloomington Hyundai. I had a problem with my steering wheel clicking every time I turned it. Didn't feel comfortable driving the car not knowing what was wrong with it. I called and made an appointment and they were able to get me in with in 2 days which I appreciated. It turned out there was recall on the problem and they fixed it free of charge which I was very happy about. The people there are very nice and would recommend them very highly! More

Oil change Just went in for oil change. They showed me a dirty cabin air filter and recommended I replace it. I agreed. Took less than 1 hour. Just went in for oil change. They showed me a dirty cabin air filter and recommended I replace it. I agreed. Took less than 1 hour. More

Great Experience (again!) This was my 3rd time leasing a car through Bloomington Luther Hyundai and they will continue to have my business after another great experience. The s This was my 3rd time leasing a car through Bloomington Luther Hyundai and they will continue to have my business after another great experience. The staff is helpful, knowledgeable and friendly. They answered all my questions and made the experience easy and enjoyable. More

Great Services Service advisor Austin was great he went above and beyond all my needs, they fixed my car soon then i expected. Great location i will be back Service advisor Austin was great he went above and beyond all my needs, they fixed my car soon then i expected. Great location i will be back More

Simple and pleasant purchasing experience here I worked with Romelo with my purchase of the brand new 2020 Santa Fe here. Romelo was very helpful in the process and had meet all our reasonable dema I worked with Romelo with my purchase of the brand new 2020 Santa Fe here. Romelo was very helpful in the process and had meet all our reasonable demands and requirements, and patiently helped us in the whole process!! More

Tire punture Came in with a tire emergency. Was taken care of and had a software update in less than an hour. Good service without an appointment Came in with a tire emergency. Was taken care of and had a software update in less than an hour. Good service without an appointment More

Courteous, friendly, knowledgeable and respectful Great experience working with sales person who helped us with our trade in and purchase of a new vehicle. Our sales person worked beyond our expect Great experience working with sales person who helped us with our trade in and purchase of a new vehicle. Our sales person worked beyond our expectations to meet our needs. More

Great Experience Everyone did their best to answer all of my questions. Professionals at every level. I was impressed at how easy it was to lease a car here. Everyone did their best to answer all of my questions. Professionals at every level. I was impressed at how easy it was to lease a car here. More

Like the car, disappointed with the sales rep. Went for a test drive with the sales rep. He told us it had a turbo motor. Found out later it does not have a turbo. My wife liked the car and did not Went for a test drive with the sales rep. He told us it had a turbo motor. Found out later it does not have a turbo. My wife liked the car and did not want to make waves so she’s keeping it. When I brought this to the sales reps attention, he gave corrected information but never offered an apology. He also said he would try to do something to compensate for the misinformation, but never came up with anything. Honestly, if he would have apologized in the beginning, I would’ve forgotten about this and moved on. We also also found out that he misinformed us on the frequency of oil changes in order to keep the warranty. Not angry, just disappointed. Hate to give the dealership a low rating because of one individual, but didn’t really talk to anybody else besides the finance guy - he was pretty nice. More