Luther Bloomington Hyundai

Nice experience. Low pressure. Great product. Carrie was great! Refereed from a friend and there was no follow-up or incentive for them. Bummer as the recommendation is the reason I entered your s Carrie was great! Refereed from a friend and there was no follow-up or incentive for them. Bummer as the recommendation is the reason I entered your store in the first place. More

Great service for a second time I returned to the dealership after purchasing a used car in May and appreciated the help trading it in for a new lease. Hector was great about keeping I returned to the dealership after purchasing a used car in May and appreciated the help trading it in for a new lease. Hector was great about keeping me informed and making it an easy process. More

I have always had great experiences at Luther until my last visit. I went in on a Saturday morning without an appointment with what I thought was a very serious issue with my headlights. After first telling m visit. I went in on a Saturday morning without an appointment with what I thought was a very serious issue with my headlights. After first telling me I would have to wait hours to fix what I thought was a big problem, I became frustrated with that answer and the service attendant noticed that and after I explained I had other appointments she made a concerted effort to get my car in. I was in and out in 90 minutes and that was appreciated. The problem though was not addressed and I couldn’t find it out until I was traveling and out of town while driving my car in the dark. The issue was not fixed as I was told it was. Finding out that the issue was not fixed while on the road was dangerous and caused me to pull over and stop travel as I could only travel in light. I will be calling to schedule another appointment as soon as I get back into town. It was obvious to me that the problem was not addressed yet paid for. Very disappointed in my last visit. More

New car purchase I really enjoyed my experience at Bloomington Hyundai. Great job by Rich and team! We love the car. Thank You. thank You. thank you thank you I really enjoyed my experience at Bloomington Hyundai. Great job by Rich and team! We love the car. Thank You. thank You. thank you thank you More

Not happy at all My appointment was scheduled for 1130 so I drop my car off around 1115am. Call dealership regarding my car around 3 o’clock It took multiple transfer My appointment was scheduled for 1130 so I drop my car off around 1115am. Call dealership regarding my car around 3 o’clock It took multiple transfers just to get to the service department finally a young lady answered I was told someone was working on my car right now and should be done about 415 and they close 430 if I come after 4:30 my keys would be at the sale’s desk they don’t close until 6pm. I returned to the dealership around 420 Car was still not done had to wait almost still an hour just to get my car. More

Friendly, Outstanding service Dealerships usually feels very intimidating for me, but Nate was so friendly & Helpful that I felt very comfortable during the whole time I was there. Dealerships usually feels very intimidating for me, but Nate was so friendly & Helpful that I felt very comfortable during the whole time I was there. He was very patient also, and we never felt rushed during the process. He really did an awesome job, and we both had a wonderful/Stress free experience with him. More

Adrian was Very helpful and responsive. Appreciated that he checked back in to see how we are doing after the purchase. Would recommend him to others! he checked back in to see how we are doing after the purchase. Would recommend him to others! More

Terrific experience! Very unusual for me to say I’ve ever had a good experience at dealership for service, however thanks to Austin delivering a great customer service exp Very unusual for me to say I’ve ever had a good experience at dealership for service, however thanks to Austin delivering a great customer service experience I can say that now. More

Lack of communication I was not kept informed during the almost 2 weeks the dealer had my vehicle. I received one phone call during the entire time letting me know that a p I was not kept informed during the almost 2 weeks the dealer had my vehicle. I received one phone call during the entire time letting me know that a part needed to be ordered as it couldn’t be fixed. I only knew my vehicle was completed because I had called looking for an update. More

Service They did a good quick job and replaced our tire for no charge since we had just purchased the vehicle less than a month before They did a good quick job and replaced our tire for no charge since we had just purchased the vehicle less than a month before More