Luther Bloomington Hyundai

Joel was very helpful in the purchase of our vehicle. Whole process was smooth for the most part Whole process was smooth for the most part More

Our sales representative named Zack was excellent and very professional. After getting one Kona we were so happy with the car and the deal, we went back two days later and bought a second Kona. Zack was very professional. After getting one Kona we were so happy with the car and the deal, we went back two days later and bought a second Kona. Zack was excellent. More

Our initial purchasing process was the best we've had, which is the only reason we're giving 3 starts and not 2. A.K. was great to work with. Unfortunately, on our drive home we received an unexpected fro which is the only reason we're giving 3 starts and not 2. A.K. was great to work with. Unfortunately, on our drive home we received an unexpected front end collision light. At the direction of the dealership, we turned the sensor off and back on to reset, which worked for a period of time, but then received the same light. We were directed to bring the vehicle in but have not received any additional information, since, after 5 days. To add, we were still owed a second key, which we still haven't received (after 3+ weeks). Phone call to service department couldn't specify status of vehicle, and after prompting on status of missing key indicated I would need to follow up with salesperson. The perception here is Luther is great at selling cars, but struggles with customer service after the sale, and possibly a gap in servicing of used vehicles being sold. Worth adding, the pre-approval process online for financing offered a much better rate than was offered at the dealership. Only after prompting were we offered that rate, which seemed odd. More

Tyler was nice, speedy as I was in somewhat of a hurry, yet he went over everything thoroughly for me. He had the car ready for me when I arrived, and upon buying it, he had it spiffed up all nice for me yet he went over everything thoroughly for me. He had the car ready for me when I arrived, and upon buying it, he had it spiffed up all nice for me in record time. So thank you to Tyler. As a PS - I look forward to when your new building is finished as it was cold in the offices and not at all private. Not your fault so I am not being critical, just saying. More

Everyone was extremely friendly and helpful. The entire process was very efficient even though they were crazy busy because it was Black Friday. The entire process was very efficient even though they were crazy busy because it was Black Friday. More

Andy was excellent from the start of the process till the end. He and the detail guys all stayed past close to complete the process. end. He and the detail guys all stayed past close to complete the process. More

Was able to find a car and price that worked for my budget in one day. budget in one day. More

I did not end up purchasing a vehicle. The first vehicle I test drove was filthy. I wanted to purchase a different color of the same make model but dealership was not willing to work a dea The first vehicle I test drove was filthy. I wanted to purchase a different color of the same make model but dealership was not willing to work a deal. More

A dealership that is a pleasure to work with. Looking forward to coming to the new Genesis location. My Genesis GV70 2.5T Select is top notch and a blast to drive! Looking forward to coming to the new Genesis location. My Genesis GV70 2.5T Select is top notch and a blast to drive! More

Josh was the best! He had the car ready for me to see when I arrived to test drive. He listened and was respectful when I told him we needed to be in and out quickly. He had the car ready for me to see when I arrived to test drive. He listened and was respectful when I told him we needed to be in and out quickly. Romelo in finance was equally respectful and very non-pushy. Very happy with our vehicle and we will definitely be back for the next kids car. Thank you Josh and Romelo. More