Luther Bloomington Hyundai

Sadly, the last interactions with this dealership (or lack thereof) is what is driving this negative review. I was a return customer and was in the process of buying my second vehicle from Josh Thomes o lack thereof) is what is driving this negative review. I was a return customer and was in the process of buying my second vehicle from Josh Thomes on August 19, 2024. During the finance process, Luke Burfield made an error in my paperwork which resulted in my having to return 5 days after I left with my new Tuscon. My options then were either to pay another $500 to keep the coverage package I thought I had left with, or have it cancelled. Because it was his error, it didn't seem right that I had to "pay" for that. Being presented with no other option, I reluctantly agreed to cancel it but expressed my unhappiness because that coverage was something I wanted. On my drive home from that interaction with Luke, Alex Irlin, the GM at the dealership, happened to call for feedback on my experience. I explained the situation. He said he understood and that he'd see what he could do. I never heard from him again. I left a voicemail for him and two emails over the next couple weeks. No response. Then two days after the call from Alex, Josh called to see how it was going with the new Tuscon. I explained the situation to him, as well, even though I knew it really had nothing to do with him. Josh has always been so considerate and responsive; I was sure I'd hear back from him. He said he would talk to Alex and get back to me. I've heard nothing more from either of them. I realize they've gotten what they wanted out of me at this point - a sale and a clean transaction in their books. All dealerships are fighting for relationships with buyers and this one would have been SO easy for them to maintain. They haven't. Very disappointing. More

Enjoyable experience buying a used vehicle (almost new) from these guys. Pleasant, informative sales guy, enjoyable finance gent. from these guys. Pleasant, informative sales guy, enjoyable finance gent. More

It was a wonderful and fun experience with Abdikadir Abdi. He knows what he is doing, and he made me to feel a welcome. Well done, Abdikadir. Yes, I would recommend anyone who wish to buy a car on L Abdi. He knows what he is doing, and he made me to feel a welcome. Well done, Abdikadir. Yes, I would recommend anyone who wish to buy a car on Luther Bloomington Hyundai to see Abdikadir Abdi because he is the man! More

I had a great experience working with Nate on the purchase of a Tesla. He was very knowledgeable about the Tesla even though it's not a model they sell very often. He was great to work with through purchase of a Tesla. He was very knowledgeable about the Tesla even though it's not a model they sell very often. He was great to work with through the whole process from test drive, trade evaluation and the purchase. I would highly recommend him to anyone looking to buy a car. More

Genesis Andrew Lynch is great, Jeff Holmquist in sales is lazy, Offered no discounts on a Genesis GV80 apart from a manufacturer's rebate. Sales tried to disclose it as a discount. Visit was on 7/25/202 lazy, Offered no discounts on a Genesis GV80 apart from a manufacturer's rebate. Sales tried to disclose it as a discount. Visit was on 7/25/2024. More

Honestly, Cesar is the best cars salesperson I have ever worked with and I told him so. My partner, Joan, agreed, too. I have never bought a Hyundai. I recently bought a Chevy Tahoe and the experience with worked with and I told him so. My partner, Joan, agreed, too. I have never bought a Hyundai. I recently bought a Chevy Tahoe and the experience with the salesperson was not good. Cesar was honest and direct and he knew the answers. We felt like he was genuinely excited to help us find the right car. I expect that my next vehicle will be a Hyundai if we can buy it from Cesar. I wouldn't want to work with anyone else. More

Wouldn't recommend unable to fix problems. Manager seems non existent and when contacted problems only get worse. Suggests using competent people not here. Manager seems to be just going throu Manager seems non existent and when contacted problems only get worse. Suggests using competent people not here. Manager seems to be just going through motions. Really not involved and not understanding seems like dealership is on a bad autopilot. More

From the moment I walked into Luther Bloomington Hyundai I felt welcomed, everyone was friendly, helpful and I am so happy that I decided to go there; I drove away in my new vehicle happy as ever! The whole I felt welcomed, everyone was friendly, helpful and I am so happy that I decided to go there; I drove away in my new vehicle happy as ever! The whole process was very simple and fast! More

Andy Jones is great to work with! Also Ben in finance! I had a great experience with this dealership ! Also Ben in finance! I had a great experience with this dealership ! More

Very smart salesman and he smelled wonderful. Could not get a better person to assist with the car buying experience. Could not get a better person to assist with the car buying experience. More