Luther Bloomington Hyundai

Worked with Benjamin Gates and he was outstanding in all aspects of our transaction. This was the best sales process we have experienced with a dealer/sales team in terms of speed and efficiency. aspects of our transaction. This was the best sales process we have experienced with a dealer/sales team in terms of speed and efficiency. More

Salesman was excellent, very informative without being pushy. Very thorough and went beyond my expectations. pushy. Very thorough and went beyond my expectations. More

We recently purchased a new 2023 Ioniq5 Limited. This was a big decision as we had never considered an EV before. We did some online research, and became excited about Ioniq5 with all the rave rev This was a big decision as we had never considered an EV before. We did some online research, and became excited about Ioniq5 with all the rave reviews. We called Luther Bloomington Hyundai and Alexandra Monson answered our call. She immediately impressed us with her phone manner and willingness to help. We scheduled a time to meet and she had a vehicle ready to drive. Alexandra did an excellent job answering our questions and informing us about the operation and features of the Ioniq5. We ultimately upgraded from the SEL to a Limited as the feature package was worth the money to us. Alexandra and her management team were very responsive and made the purchasing experience enjoyable. We have purchased many vehicles over the years and we were really impressed by Alexandra and Luther Bloomington Hyundai. More

Slick process to for buying a car! I made an appointment online to test drive a sante Fe that I was interested in- highly recommend as it was ready for me when I pulled in to the deale I made an appointment online to test drive a sante Fe that I was interested in- highly recommend as it was ready for me when I pulled in to the dealership. I test drove several vehicles during the process and my sales rep went out of his way to help me find exactly what I was looking for, even going to a separate location to get the car for me. The location is under construction so it was a different buying experience as the cars were not all on site to look at, but we were able to look online instead which better than standing in the cold. The finance process was very quick and seamless, not high-pressure to add on a ton of extras. He listened to our needs and helped us with finding a good fit for financing. More

I had nothing but a positive experience leasing a new car after my current lease ended. after my current lease ended. More

Since, the dealership sought out and requested I give my feedback... This is only my second time ever purchasing a vehicle. The last time was over a decade ago, so, obviously a lot has changed, in general feedback... This is only my second time ever purchasing a vehicle. The last time was over a decade ago, so, obviously a lot has changed, in general. This time was not nearly as good of an experience as my only other comparison. (Interestingly enough, my previous experience was also with Luther - Luther Hopkins Honda - and was wonderful, both at time of purchase, and at least annually since then for routine and non-routine maintenance.) Luther Bloomington Hyundai happened to have a vehicle that matched my rather specific wish list, for which I am grateful. The experience was not bad, but it felt like there were a number of missteps along the way. Some of the missteps can be chalked up to working with a very green salesperson (not knowing much about the vehicle, asking me to look up the VIN for him on their website, misspelling my name, even though he spelled it right in my email address). There were also some missteps with follow through after the purchase (such as not giving my correct phone number to the Luther Automotive Performance Group for a service that was set up at the time of purchase, or not getting back to me when my license plate hadn't arrived prior to the expiration of the temporary license plate). Yes, everyone that I interacted with there was friendly, which I appreciate. And, yes, the people working there have the added obstacle of the dealership construction to deal with right now, which I'm sure isn't fun, but they make it work. Overall, I did not have a bad experience purchasing my vehicle from Luther Bloomington Hyundai, but I also did not have an experience there that I would care to repeat. More

Made my first car buying experience a breeze. Friendly car salesmen and an excellent financial manager. I came in in the evening and they stayed later than they had to to get the deal done so I a Friendly car salesmen and an excellent financial manager. I came in in the evening and they stayed later than they had to to get the deal done so I appreciated that. More

We had a great experience shopping for a new vehicle at Luther Bloomington Hyundai. The staff was very friendly and helpful. We will definitely consider them again for future car needs. Luther Bloomington Hyundai. The staff was very friendly and helpful. We will definitely consider them again for future car needs. More

Very friendly service. Always got back to me in a timely manner. Great service by everyone I dealt with. Always got back to me in a timely manner. Great service by everyone I dealt with. More

Good inventory of vehicles. Customer service is excellent. Leasing a vehicle was an easy process. Customer service is excellent. Leasing a vehicle was an easy process. More